Deer Park, Washington, United States
My career in healthcare spans more than 15 years and began at the bedside as a Certified Nursing Assistant. That early experience shaped how I lead today. I understand the realities caregivers face and remain committed to building systems that allow them to deliver safe, efficient, and patient-centered care. I have grown from frontline clinical and operational roles into healthcare operations leadership across complex outpatient and hospital-based environments. My experience includes multi-site service leadership, operational management, workflow optimization, and caregiver engagement. I partner closely with physicians, caregivers, and administrative leaders to align daily operations with organizational strategy while improving access, communication, and the patient experience. Throughout my career I have led multi-location teams, implemented reporting structures that support data-driven decision making, and guided process improvements that strengthen both team performance and service delivery. My leadership style is collaborative, transparent, and highly organized. I believe strong teams, clear expectations, and consistent communication are the foundation of sustainable healthcare operations. Now serving at Providence Sacred Heart in Spokane, Washington, I remain focused on what has guided my career from the beginning: supporting caregivers and the systems that allow them to provide exceptional care. I thrive in dynamic healthcare environments and am motivated by opportunities to develop people, improve operations, and contribute to mission-driven organizations. Areas of focus: Healthcare Operations Leadership | Multi-Site Operations | Caregiver Engagement | Workflow Optimization | Process Improvement | Patient Access