San Diego, California, United States
• Build and maintain relationships with veterinary professionals to understand their imaging needs and clinical goals. • Drive sales of veterinary ultrasound systems, probes, accessories, and service solutions by presenting tailored diagnostic imaging solutions. • Generate new business and nurture existing accounts through direct outreach, demos, trade shows, virtual meetings, and in-practice consultations.
• Engage customers interested in medical imaging equipment and services, including systems, probes, parts, repairs, and maintenance. • Conduct cold calling and email outreach to both new and existing customers to generate leads and build relationships. • Collaborate closely with sales representatives to align strategies and share best practices for improved results.
• Consistently recognized as a top performer, exceeding quarterly goals by 120% and contributing significantly to team success through outstanding lead generation and conversion strategies. • Specialized in qualifying prospective leads and nurturing existing customers to maximize conversion rates and drive revenue growth. Quarterly target of 80-100 opportunities. • Developed and executed successful marketing campaigns utilizing Salesforce and drip email strategies, managing end-to-end initiatives that engage prospects through the sales funnel. • Analyzed key performance metrics to identify trends in conversion rates, lead quality, and campaign effectiveness, informing strategic decision-making and optimizing marketing efforts. • Fostered cross-functional relationships with sales and customer service teams to enhance lead generation activities and ensure alignment with overall business objectives. ~~~~ Illumina sells to customers in: genomic research centers, pharmaceutical companies, clinical research organizations, biotech companies, and academic institutions. Illumina markets a wide range of products for genomics research and applications: -Instruments | MiniSeq, MiSeq, NextSeq, HiSeq, NovaSeq -Kits & Reagents -Software & Analysis Tools | BaseSpace cloud-based, DRAGEN analysis -Service Contracts -Training
• Managed an extensive lab inventory of over 900+ parts, ensuring accurate tracking, organization, and timely replenishment of materials critical for uninterrupted lab operations. Proactively monitored consumable inventory and was the point of contact for material restocking. • Oversaw stock rooms in pre and post labs. Monitored cold room spaces to avoid clutter and help with space designation. • Analyzed key inventory metrics to identify and implement strategies for streamlining workflow processes, resulting in enhanced operational efficiency and reduced downtime. • Collaborated cross-functionally with procurement, production, and quality control teams to ensure cohesive operations and alignment across all departments. Communicated with end-users on back orders and predicted shortages. • Leveraged various tools, including Ariba, SAP, LIMS, Jira, Devtrack, and Shipit, to optimize inventory management practices and contribute to the overall success of the lab. • Developed and maintained inventory audits, ensuring compliance with safety protocols and quality assurance standards while coordinating with suppliers for effective inventory replenishment and to avoid consumables expiry. • Trained RQC analysts on Kanban processes within the lab to ensure inventory management best practices, ensure proper process adherence, and reduce errors. Ensured all new hire lab personnel used appropriate PPE (protective equipment) such as gloves, lab coats, and safety goggles. Created a work instruction for daily tasks was also created to standardize procedures. Manager: Levi Williams & Ireen Kum
• Supervised logistics operations, managing material flow, storage, and order fulfillment to ensure a seamless and efficient process for multiple shipments. • Managed sales operations for both retail and wholesale customers, effectively employing B2B and B2C strategies that significantly drove revenue growth. • Conducted thorough audits of raw inventory, implementing the FIFO method to ensure accurate product turnover and minimize waste while optimizing supply chain efficiency. • Prioritized safety by implementing and enforcing stringent procedures for the compliant handling of hazardous materials, protecting both the team and the environment while maintaining operational excellence. • Trained personnel on logistics processes and safety protocols, fostering a culture of compliance and best practices throughout the team. • Utilized various software tools, including UPS Worldship, ShipStation, and WooCommerce, to streamline logistics operations and enhance overall productivity. Manager: Brian Gee
• Accurately packaged products for shipment in a fast-paced e-commerce environment specializing in raw nicotine and DIY vape juice, ensuring compliance with industry standards. • Successfully implemented the FIFO (First In, First Out) method to optimize product turnover, maintaining freshness and quality for customers while minimizing waste. • Employed strong attention to detail and commitment to efficiency, contributing to streamlined operations and ensuring timely deliveries that reinforced the company's dedication to excellence. • Collaborated effectively with team members to enhance workflow processes and maintain a safe and productive working environment. • Assisted in quality control measures by conducting regular checks on products to ensure compliance with quality standards and minimize errors.