Kelly Leung

Interaction Designer at NHS Business Services Authority

Manchester, England, United Kingdom

About

Currently a designer with years of design experience within the course of my employment. I have been the recipient of the Designer of the Year award from the Regional Press Award in 2019, and my work was shortlisted for the Press Gazette's Future of Media Award in 2022. I am looking to develop more about all the different aspects of the user centre side as a focal field.

Experience

  • Interaction Designer at NHS Business Services Authority
    Aug 2023 - Present · 2 yrs 11 mos

    •Understand user needs from various research methods. Including ethnographic studies, usability testing, surveys, interviews, site metrics and analytics •Translate user needs into the design of applications and services •Design and prototype user journeys, interfaces and interactions. Simplify complex transactions and explain clearly to non-designers the reasons for design choices •Working closely with user researchers to actively input research plans, create personas, and assist with testing and analysing research results •Approach user needs and user centre designs •Create real-like prototypes with coding •Mentoring junior designers

  • UX/UI Designer at Freelance
    Dec 2022 - Jul 2023 · 8 mos

    Work on projects with multiple start-up companies. Skills involving the creation of user flows, ideation, user research, sketching, wireframing, usability testing and prototyping, through to the delivery and implementation of high-fidelity designs

  • Digital Designer at Reach plc
    Jul 2017 - Nov 2022 · 5 yrs 5 mos

    •Designing mobile-friendly / responsive web pages and online applications •Established design processes such as wireframing, personas, user flow etc. •Creating related graphics and design system •Collaborated with coders and developers for products •Prototype for multiple platforms, such as smartphones and desktop/laptop •User research and secondary research •Usability testing and main focus on user experience •Art direction on branding guide aesthetics •Design user-friendly interactives for the target audience Having been the recipient of the Designer of the Year award from the Regional Press Award in 2019, and shortlisted for the Press Gazette's Future of Media Award in 2022.

  • Graphic Designer at Metro
    Jun 2016 - Jul 2017 · 1 yr 2 mos

    Designer for the commercial editorial team. I have worked on multiple design projects for a variety of client bases, such as Right to Buy for Government, Virgin Media, Lidl, Costa, and John Lewis. •Digital design •Design online materials for social media •Designs for email newsletter •Print campaign design •Advertisement design for print and online •Design for a variety of marketing materials •Layout designs for newspaper

  • Junior Graphic Designer at PAPERCOME LIMITED
    Nov 2015 - Jun 2016 · 8 mos

    For the junior graphic designer position, my job duties working from inside, such as the design side. Visualise the layouts using creative skills to choose the right image, and match colours and fonts that correctly aim at the right target audience. I was allowed to work in the marketing ground of the company, from design to the end goal. Interacting with clients and the public gave me a great sense of achievement using my best skills in communication. I used and developed different methods of social media platforms with my designs to present the end work.