Kelly Bishop, CMP, CMM

Strategic Global Event Leader | Positivity Speaker | Innovator of Team Happiness | Dream Actualizer of Elevated Event Experiences | Coach of Inspired Wellness & Leadership

Boston, Massachusetts, United States

About

I am inspired to help others unleash their natural positivity and be the best they can be every day. I have over 25 years of global hospitality leadership experience with fortune 100 companies. It is time to renew, elevate and enthuse ourselves and each other! I have always had a passion for encouraging and helping others develop and grow both from a personal wellness and career aspect. Over the last few months, I have been fortunate to have the opportunity to explore my strengths and my passions, which led me to gain my Cornell Wellness Counseling Certificate. I look to blend together in an innovative way wellness and leadership coaching within the hospitality industry. More to come as I continue to develop my business offerings.

Experience

  • Sr. Director of Experience Strategy & Organizational Engagement at Blood Centers of America
    Feb 2026 - Present · 6 mos

    Engaging with teams across the BCA while leading event strategy, experience design, and onsite event leadership. Champion a workplace positive well-being. Additional responsibilities to be defined over the next few months.

  • Chief Positivity Officer & Founder at Wellevate Experiences, a Pick Positive LLC brand
    Jun 2022 - Present · 4 yrs 2 mos

    I Pick Positive! I am bringing my passions, experiences and expertise together to create my own business that supports my brand of unlimited energy and authentic positivity while helping others in the events and hospitality industry unleash their full potential which will - extinguish burnout, move team culture to the next level, help explore the ins and outs of being an exceptional leader and most importantly, will help elevate being the best one can be. I will also create longevity within companies and most importantly, happy and healthy employees. I am bringing wellness coaching into group and personal settings to help others create positive behavior change within themselves through innovative event workshop sessions. I also will bring others together for motivation, accountability for a healthy journey within events. Check out my signature experience within my website, Get Up & Move! I am inspired to help others find the key to reach their full positive potential and learn to naturally Pick Positive.

  • Liberty Mutual Insurance (14 yrs 9 mos)
    • Director of Leadership & Global Sponsorship Events, Meeting Management & Event Strategy
      May 2018 - Dec 2021 · 3 yrs 8 mos

      * Inspire, coach, mentor and motivate a team of 8 to strive for excellence within themselves and their work that drives the ultimate employee and attendee experiences while promoting a collaborative and supportive culture of continuous improvement, inclusivity, and wellness. * Develop and lead the Global Peer Event Community as well as the team's DEI journey and the team’s communication action plan with a focus on courageous culture. * Provide guidance, insight, influence and innovation to executive leadership and key sr. stakeholders based on data driven analytics for improvement and enhancement of future programs through strategic design insights of guest experiences while understanding the ROI from attendee/ employee / agent satisfaction. * Design sponsorship strategic marketing event initiatives and activations for internal and external attendees. * Leverage scale and cost efficiencies by optimizing innovative thinking and best practices globally. * Guide event working teams cross functionally to align on the event’s goals and objectives * Advance internal strategic partnerships by building collaborative networks across business units and cross functional teams to foster trust and increase our team's value. * Solve complex program issues to include third party contract negotiations, master service agreements, international operational challenges, budget managing issues, and incentive tax complications. * Identify and advise business partners and team on various levels of program related risk such as functional, operational, public relations, health and wellness of guests, social media and terrorism that could impact the firm’s reputational risk. * Continuous Development of a large network of third-party partners and insurance / financial strategic leaders which keep me on top of industry trends, knowledge, best practices, trends tracking and benchmarking.

    • Manager, Meeting & Event Strategy
      Sep 2012 - May 2018 · 5 yrs 9 mos

      Responsible for overseeing a team of three supporting two major business units within Liberty Mutual. I act as the account manager for the Personal Insurance business unit with the top senior business members. I also am the Olympic hospitality lead for the Liberty VIP programs that attend the Olympics in both Sochi and in Rio. * lead cross functional team in the design, planning and execution of all events while ensuring the business objectives are being met * present top program design and elements for the Liberty Mutual Olympic hospitality programs and the highest incentive award to the company CEO * provides creative program design for all meetings and events * provide coaching and guidance to team members from planner evaluation feedback or from planner goals and career direction * create and train others throughout the company how to plan an event * manage and develop relationships with vendor partners

    • Supervisor, Meeting Management & Event Strategy
      Nov 2008 - Sep 2012 · 3 yrs 11 mos

  • The Westin Copley Place, Boston (1 yr 9 mos)
    • Director of Convention Services
      Mar 2006 - Apr 2007 · 1 yr 2 mos

    • Director of Catering
      Aug 2005 - Mar 2006 · 8 mos

  • Director of Catering at Sheraton Colonial Hotel and Golf Club
    Mar 2003 - Aug 2005 · 2 yrs 6 mos