Kelly Macdonald

Family Support Worker at North East Lincolnshire Council | Early Childhood Education

Cleethorpes, England, United Kingdom

About

As a Family Support Worker at North East Lincolnshire Council, my focus is on fostering trusting relationships and providing targeted support to children, young people, and families. Drawing on my expertise in safeguarding, parenting support, and relational practices, I contribute to improving outcomes for children and families while working closely with the Children in our Care Team. With over nine years of diverse professional experience, I have developed a strong foundation in relationship building, communication, and facilitating positive change. My work is grounded in reciprocity, containment, and learning theory to encourage growth and resilience in the individuals and communities I serve. Currently, I am also a Togetherness Facilitator and Professionals’ Trainer with NHS Togetherness, where I contribute to building collaborative practices for holistic care.

Experience

  • North East Lincolnshire Council (Hybrid)
    • Family Support Worker
      Jan 2026 - Present · 6 mos

      Family and child support Children in our Care Team Trusting relational practices Parenting support Safeguarding and improving outcomes for children young people and families

    • Life Skills Officer
      Oct 2025 - Jan 2026 · 4 mos

  • Togetherness Facilitator and Professionals’ Trainer at Togetherness NHS
    Jan 2026 - Present · 6 mos

  • Early Help Lead Practitioner and Pastoral Officer at David Ross Education Trust
    Feb 2024 - Nov 2025 · 1 yr 10 mos

    Early Help Lead Practitioner referring families for support, holding Team around the Family meetings and conducting Early Help Assessments. Pastoral and SEND support conducting interventions to positively influence children and families to thrive and improve outcomes. Compass Go Link Manager managing compass go workload within school, referring and liaising with education mental health practitioners Attendance support and attendance visit officer encouraging children to improve attendance within school by overcoming barriers to education Engaging in positive communicative relationships with parents, children and carers

  • Travel Agent at TUI
    Jun 2013 - Mar 2021 · 7 yrs 10 mos

    IT skills Open inquisitive communication Operational software Worldwide travel and currency knowledge Relationship building