Greater Philadelphia
With 10+ years of experience in revenue operations across FinTech, Cybersecurity, and SaaS, I currently contribute as a Senior Revenue Operations Analyst at Zscaler. My role focuses on delivering actionable sales performance insights, building KPI dashboards, and supporting cross-functional teams, including Sales, Customer Success, Channel, and Business Development, during a transformative period following Zscaler's acquisition of Red Canary. My core competencies include executive presentations, ad hoc analysis, and territory planning, which I leverage to align revenue strategies with organizational goals. Certified in Advanced Revenue Operations by Pavilion, I aim to empower GTM teams with data-driven solutions and innovative strategies to streamline processes, enhance decision-making, and drive growth.
Part of the Global Sales Strategy & Operations team at Zscaler, supporting a mid-size GTM org through an exciting period of change — including Zscaler's acquisition of Red Canary in August 2025. The work here spans analytics, systems, and strategy, with a lot of cross-functional visibility across Sales, Customer Success, Channel, and Business Development. • Delivered data-driven insights through ongoing analysis of sales performance, helping leadership sharpen strategy across TAM, territory models, ICP, and go-to-market direction • Built and maintained KPI dashboards in Salesforce and Clari for Sales, Customer Success, Channel, and Business Development leadership • Administered the GTM tech stack (Salesforce, Clari, SalesLoft, and more) and supported post-acquisition system alignment and data mapping to maintain reporting continuity • Supported quota and capacity planning, sales compensation, onboarding, and QBR analysis Partnered with executive leadership on spiff program design and operational strategy
Serve as a key operational partner to GTM and Finance leadership — providing analytical support on deal effectiveness, sales performance, and revenue optimization across a 200-person sales organization. Partner with executive leadership on spiff program design, compensation policy, and operational strategy — driving alignment between sales incentives and ARR performance goals. Support compensation program audits and compliance reviews; translate compensation program materials into field-friendly formats for sales leadership and individual contributors. Maintain and enforce CRM data integrity standards across Salesforce and Clari, ensuring accurate reporting and policy-compliant pipeline management. Drive cross-functional alignment with Finance, BizOps, and Systems teams; led post-acquisition data mapping and ROE alignment to maintain reporting continuity across organizations. Deliver executive-facing analytical presentations for QBR cycles, synthesizing multi-source data into clear revenue performance narratives and actionable recommendations.
Joined Lukka as a key CRM admin and revenue cycle manager for a 100-person GTM org. Grateful for the hands-on, innovative experience here — the kind of role where you're always building something new. • Co-built a net new lead generation engine with Marketing that drove 18% growth in Net New ARR • Helped strategize, implement, enable, and manage adoption of a formal Customer Success process in Salesforce — case management, intake workflows, and structured data capture — giving the CS team visibility into support requests for the first time • Built out Apollo as a core prospecting tool, enabling activity metrics that enhanced CRM data capture and deepened engagement tracking across customers and prospects • Partnered with FP&A and BizOps on revenue reporting, forecasting, and pipeline integrity
Brought in to support Recurly's upmarket expansion — building the operational foundation to support a more complex, enterprise deal motion. A short stint, but a lot of ground covered. • Created and executed a roadmap to align revenue-generating departments around outbound sales and upmarket GTM strategy • Designed internal sales lifecycle frameworks and attribution scoring models from scratch • Supported the buildout of a brand new BDR function — infrastructure, workflows, and automation • Partnered with Sales Enablement to guide tool adoption across the revenue org, using Outreach to track activity and support a healthy revenue lifecycle
This is where I got to join a team and together we built out a new Sales Enablement function from the ground up — defining the TAM, developing leads, converting pipeline, and fully operationalizing the program end to end. • Drove 20% Net New ARR growth through a new sales enablement program built from scratch • Appointed Integration Manager during an acquisition phase — identified overlapping accounts, mapped CRMs, and aligned sales processes across organizations • Built automated reporting and defined sales policies to drive pipeline engagement and productivity
Spearheaded the build-out of a net new Sales Enablement program from the ground up — defining the TAM, developing and qualifying leads, converting pipeline, and fully operationalizing the program end-to-end. Delivered 20% growth in Net New ARR as a direct result of the enablement program, demonstrating the business impact of a structured, data-informed sales approach. Built and maintained the operational foundation for the sales org, including CRM management, reporting cadences, and process standardization.
Where it all started. Five years supporting 40 enterprise-level sales directors at Paychex gave me a deep foundation in Salesforce, sales analytics, and what it actually takes to help a large sales org operate well. • Provided Salesforce administration and performance tracking across Mid-Market and Enterprise Sales teams • Analyzed sales performance data and surfaced insights to help leadership adjust GTM strategy in real time • Audited monthly commissions and partnered with Finance to validate earnings and resolve discrepancies