Ho Chi Minh City, Vietnam
Operations leader with over 10 years of experience across multiple industries and roles, providing a well-rounded, hands-on understanding of how businesses operate and scale in real-world environments. My background spans operations management, business development, and market expansion, allowing me to approach challenges from both strategic and execution perspectives. I have worked across diverse functions and organizational levels, building strong practical insight into end-to-end business operations. Most recently, I led a UK-backed market entry and operational build-out in Vietnam, establishing the company from initial setup to full operational readiness, including legal, financial, and operational infrastructure. I specialize in market entry, cross-border operations, and building scalable operational frameworks, working closely with international stakeholders across Southeast Asia. I am currently open to leadership opportunities in Operations, General Management, or Market Expansion, where I can contribute to building and scaling businesses in Vietnam and the region.
Led the end-to-end market entry and operational build-out for a UK-backed expansion project in Vietnam, establishing the company from initial setup to full operational readiness. • Directed company incorporation, shareholder structuring, and regulatory compliance in coordination with local legal advisors • Established multi-currency corporate banking infrastructure and managed cross-border financial operations and remittance processes • Negotiated and secured office lease agreements, delivering approximately USD 154,000 in cost savings through commercial negotiations • Managed full operational setup including office planning, contractor selection, and fit-out execution • Acted as the primary liaison between international stakeholders and local partners, ensuring alignment across regions • Built operational workflows and internal processes to support business launch and scalability Also contributed to strategic partnership initiatives with key national stakeholders, supporting market entry and long-term business expansion in Vietnam.
Led overall business operations and strategic initiatives, driving operational performance, team execution, and business growth across multiple functions. • Managed daily operations across sales, marketing, and distribution, ensuring execution efficiency and KPI achievement • Developed and implemented business strategies to drive revenue growth and improve operational performance • Built and optimized operational processes and workflows to enhance efficiency and scalability • Recruited, trained, and led high-performing teams, fostering a culture of accountability and execution excellence • Built and maintained strategic partnerships with key stakeholders including investors, suppliers, and major clients • Collaborated with international partners across Southeast Asia to support regional initiatives and business expansion Partnered directly with senior leadership on strategic and operational initiatives, ensuring alignment and effective execution across the organization.
Led overall business operations for a multi-service golf academy model, managing end-to-end operational activities across training, retail, and customer experience. • Managed academy operations including student enrollment, instructor coordination, training schedules, and curriculum oversight • Reviewed and aligned training programs, service offerings, and commercial structures to optimize performance and revenue • Oversaw training contracts, pricing strategies, and revenue streams across academy and service functions • Built and implemented operational workflows and coordination processes across departments • Managed customer experience and service quality, ensuring retention and satisfaction across different client segments • Drove 30% revenue growth within six months through targeted initiatives and operational optimization This role required a holistic operational approach similar to managing an education-driven business, combining service delivery, training management, and commercial performance.