Easthampton, Massachusetts, United States
Dedicated administrative professional with 12 years’ experience in Human Resources. Demonstrated skills in communication, collaboration, multi-tasking, organization, and project management. Recognized for approachability, helpfulness, and positive attitude towards customers, co-workers, and clients. Owner of Kabro Co. transcription and proofreading services.
-Process biweekly and monthly payrolls -Administer company benefits package -Promote employee engagement and wellness programs -Provide employee handbook interpretation -Reconcile and process benefits invoices -Provide HRIS software training to employees and managers -Assist with implementation and testing of new HRIS software -Conduct new hire benefits orientations -Share information and updates regarding Human Resources policies and procedures through employee newsletter -Maintain good rapport with staff and faculty and serve as a resource for employee concerns related to payroll and benefits -Recruitment: Collaborate with hiring managers to conduct searches to fill open positions
-Increased number of regular business clients from one to more than ten in first five years -Transcribed audio interviews during film editing process for award-winning, feature-length documentary -Maintain client relations by comprising periodic policy updates and soliciting feedback through client surveys -Collaborate with editors to ensure accuracy and consistency throughout press releases and audio/video transcripts -Bookkeeping and invoicing
-Partner with department managers to attract, retain, and develop talent -Provide consultation for corrective actions and performance improvement plans -Actively maintain positive employee relations -Co-Chair of Staffing Advisory Council -Operationalize employee engagement initiatives -Provide support and training for HCM and ESS software -Partner with local educational programs to provide opportunities for work-based learning students -Conduct new hire orientation -Maintain integrity of employee records and licensure
-Maintain daily office operations by ensuring accuracy of HRIS records and personnel files -Administer and maintain comprehensive package of core and voluntary employee benefits -Improve student intern staffing model by revising and updating student placement and clearance processes -Serve as a primary resource for staff and managers during implementation of new self-service software -Increase employee engagement scores through analyzing survey data and organizing employee appreciation and recognition events -Produce efficient staffing reports by consolidating FTE’s during company mergers and acquisitions -Co-Chair Employee Engagement Council -Subject Matter Expert for HCM and Benefits/Absence work streams during new HR software implementation -Administrative Assistant to the Human Resources Director -Member of Academic Affairs Committee, Employee Engagement Committee, Staffing Advisory Council, Community Benefits Advisory Council
-Improved recruitment efficiency by implementing web-based ATS and new hire onboarding software -Surpassed company growth goals by creating and filling more than 300 new positions -Redesigned New Employee Orientation booklet to align with company rebranding -Strengthened compliance and consistency among new HR staff and managers by creating and conducting training sessions -Organized, planned and promoted Employee of the Month program and annual company picnic -Increased regional communications through design and distribution of newsletter and company social media profiles
-Assist kitchen staff with food preparation -Maintain a safe and clean work environment -Design and coordinate display stations for specialty menu items