Kelly Broderick

Atheltic Edge Sports Medicine- Medical Receptionist

Toronto, Ontario, Canada

About

Customer Service has always been a passion of mine. I love getting to know people by helping them out. Being a motivator at Goodlife lets me do just that. Motivate each member to achieve their goals. Working at Goodlife allows me to develop my customer service as well as administrative skills.

Experience

  • Motivator (customer service) at GoodLife Fitness
    Jan 2014 - Present · 12 yrs 7 mos

    -greeting member -administrating memberships -taking payments -answering phones -filing paperwork -receiving mail

  • Humber College (15 yrs 11 mos)
    • Marketing/Social Media Intern
      Jan 2013 - Present · 13 yrs 7 mos

      For my internship I was the lead on the social media for the tournament. I was responsible for: -creating buzz for the 2013 OCAA Women's Basketball Tournament -Creating social media outlets to bring fans out to the games -Promoting the event through field marketing -Updating the social media outlets as the tournament was being played -Running events during the tournament, to achieve fan engagement

    • Marketing Intern
      Jan 2013 - Apr 2013 · 4 mos

    • Reception
      Sep 2010 - Jan 2013 · 2 yrs 5 mos

      My position was to oversee the gym users and make sure everything was running well, as well as working at the reception desk. -Answering phones -Creating Memberships -Fast pace environment -Filling Paperwork

  • Cocktail Waitress at SIR Corp
    Mar 2013 - Jul 2014 · 1 yr 5 mos

    -serving tables -running food and drink orders -part of the local store marketing team -taking payments

  • Educator at lululemon athletica
    Jan 2011 - Jan 2014 · 3 yrs 1 mo

    -Christmas seasonal Educator -educating guest on clothing from Lululemon -pulling stock for the floor -taking payment

  • Administrative Assistant at Toronto and Region Conservation (TRCA)
    May 2009 - Sep 2011 · 2 yrs 5 mos

    At Heart lake Conservation area I was responsible for making sure everything ran smoothly. I was in charge of making sure that the weekends were all set up for picnics as well as over seeing the staff of the gatehouse. -ordering supplies -filing paperwork -taking calls -booking reservations -scheduling -data entry -banking and invoices