Kelly Broderick

Experienced customer service specialist

Wayne, Pennsylvania, United States

About

Experience

  • Main Line Health (1 yr 2 mos)
    • Preregistraiton Internship
      May 2017 - Mar 2018 · 11 mos

      • Utilize date entry to verify insurance coverage eligibility and update patient information through Invision medical electronic records • Check for co-pays and physician referrals using Navinet® software program • Document medical referral or pre-authorization for registrar • Verify HIPPA confidentiality forms are in place. • Print and alphabetically sort patient documentation that includes ID bracelet, face sheet and consent form

    • Unit Secretary Internship
      Feb 2017 - May 2017 · 4 mos

      riage incoming calls from delivery room and relay messages verbally to nurses • Provided courteous and prompt customer service answering patient inquiries and concerns • Maintained security guidelines by screening visitors • Executed clerical duties: filing patient paperwork, copying and faxing medical forms • Compiled information brochure

  • Teacher at The Malvern School
    Aug 2010 - Aug 2015 · 5 yrs 1 mo

    • Designed and implemented developmentally appropriate lessons • Communicated concerns and important information to parents and administration • Composed monthly newsletters using Microsoft office programs • Created portfolio for National Association for the Education of Young Children Accreditation • Conducted meetings with parents about student’s confidential information