Cary, North Carolina, United States
Building is my passion. Whether it is building a successful customer relationship, an organization or a team, the satisfaction is in the growth and success. Versatile management professional with proven success building and leading cross functional teams and meeting business objectives. Extensive experience helping clients transform to meet rapidly evolving business objectives. Highly proficient at evaluating business objectives, developing solutions, building management consensus and delivering to stakeholder’s expectations. Specialties: • Strategy and Planning • Building and Leading Services Organizations • Service Portfolio Strategy, Planning and Development • Cyber Security • IoT / AR • Smart Connected Products • Cloud Services • Product Lifecycle Management (PLM) • Service Lifecycle Management (SLM) • Mechanical CAD (MCAD) • Professional Services Automation (PSA) • Learning and Adoption Strategies
Track record of delivering results • Met or Exceeded Bookings and Revenue goals last two FY • 23% Bookings CAGR last three FY • 26% Revenue CAGR last three FY • Transformed business from double digit negative margins to high single digits
Leading all aspects of Professional Services and Training in the Americas. Responsible for business development, delivery and partner enablement to include P&L for consulting and training delivery.
Responsible for ensuring that our customers achieve maximum value from PTC’s industrial innovation platform and our field-proven solutions. Leading a team of Market Leads serving the North American named enterprise accounts. Our team is responsible for mapping our customers journey in capturing value from smart connected products and operations. Responsible for the go to market strategy and P&L of the North American Named Market.
Responsible for ensuring our customers achieve quick and recurring business value by transforming how they create, operate, and service their products leveraging PTC’s IoT / AR platform and field-proven solutions. Responsible for the go to market strategy and P&L of the Japan Customer Success Team.
As Market Lead for the North Eastern United States, I am accountable for the profit and loss (P&L) and the overall success of PTC Global Services within the market. As Market Lead, i am accountable for: • Financial success by achieving or exceeding bookings, revenue, and margin plan and by enabling software sales. • Client success by leading clients through their process transformation and assuring attainment of business value from PTC solutions, • Operational excellence through compliance with all PTC policies and guidelines, • Organizational enablement through mentoring, coaching and other efforts to motivate, grow and retain the employees that work in my market.
Manufacturing software development.
Software product management
Manager of Sales Engineering staff in the Carolinas.