London, England, United Kingdom
Communication professional with broad, UK and international experience covering media relations, internal communication, public affairs, CSR and investor relations. • Sets strategies and inspires teams to deliver • Changes employee behaviour and company culture • Builds brands and reputations across markets • Financial Services, Retail and Energy sector experience • Speaks good Italian and French.
Lead the Account Communication Services function for JLL EMEA Corporate Solutions to increase account teams’ effectiveness and to make clients more aware of the value JLL account teams add so that they are more likely to extend and expand the partnership.
Developed and launched HSBC's Change Communication Framework. Developed and executed communication approach to support Facilities Management global transformation. Led communications for workplace programme that resulted in increased collaboration, engagement and employee satisfaction whilst saving millions of dollars.
Led the Communication and Change project in a programme to enhance the way information is managed and secured. Delivered a multi-channel information security awareness campaign which reached 80,000 employees. 89% said the campaign did a good job and and 74% changed the way they handled information. Built a microsite, developed video and computer-based training program and created and embedded a visual identity for information security.
Director of MagnaCarta PR - a UK-based PR, Marketing and Communication consultancy set up to provide particular expertise in the smart card and payment card supply chain.
Media Relations and Internal Communication for Norwich Union, the UK General Insurance division of Aviva • Communicated major structural change • Led design of programme to communicate brand change • Refreshed internal communication strategy • Oversaw media relations programmes which enhanced the Norwich Union and RAC brands