Coimbatore, Tamil Nadu, India
Experienced Healthcare Operations Leader with 6+ years in managing large-scale hospital systems, driving process improvement, and delivering high-impact patient experiences. Currently managing administration at a 750-bed teaching hospital, leading cross-functional teams, departmental P&L optimization, and non-clinical operations. Skilled in policy implementations, strategic planning, cost optimization, internal audits, Throughout my career, I have worked closely with multidisciplinary teams to optimize hospital workflows, enhance patient experience, support accreditation processes, and collaborate with IT teams on HIS upgrades. These experiences have sparked my deep interest in the intersection of healthcare delivery and technology. Today, I am passionate about pivoting into the HealthTech sector — where I can combine my domain expertise with digital innovation to create better, more efficient patient-first healthcare environments and transforming hospital operations for a better care delivery. I am particularly interested in opportunities related to HealthTech operations, EMR/HIS implementation support, healthcare process digitization, and patient experience technology. Let’s connect if you’re building, managing, or transforming healthcare systems—I’m always open to learning and collaboration in hospital leadership and operations.
Develop and implement strategic plans for administrative operations aligned with 750 bedded hospital's overall objectives. Used critical thinking to break down problems, evaluate solutions and make decisions. Manage financial, material and human resources effectively to support operational needs. Oversee ambience, maintenance and cleanliness of hospital premises, ensuring safe and welcoming environment for patients, visitors, and staff. Identify opportunities for cost savings and implement measures to optimize financial performance. Developed strong communication and organizational skills through working on collaborative team projects. Exercised leadership capabilities by successfully motivating and inspiring others. Facilitate and oversee internal branding of hospital. Head Central Stores and coordinate with non-clinical departments such as CSSD, Laboratory, Security, Physiotherapy, Food Production, Linen and Housekeeping Departments for optimal and cost-effective resource usage. Conduct periodic audits of various departments with help of internal audit team. Analyze data and present reports with suggestions to CEO.
POC for all communications & transactions between SMO and other departments, periodic facility audit, report management, streamlined patient flow coordination in the assigned clinic, Heading a team of 20 clinical coordinators, patient feedback and data analysis, conducting regular training programs and soft skills classes to over 600 nursing staff, entry level and middle level administrative staff of the Hospital, to enhance the patient service.