Gold Coast, Queensland, Australia
Providing excellent customer service in a fast-paced hospitality environment. Taking customer orders via POS systems and processing payments Answering phone calls for bookings, creating bookings Responding to emails and messages via the company business Helping get customers ready in snow gear, going through the rules and expectations, while being in the bar Handling open/close FOH shifts with responsibility, ensuring everything is well presented.
Providing excellent customer service in a high-energy, fast-paced restaurant environment. Managing food and beverage orders efficiently while maintaining accuracy. Working collaboratively with front-of-house and kitchen teams to ensure smooth operations
Prepared and packaged food orders, ensuring high-quality standards. Maintained cleanliness and hygiene throughout work stations. Delivered excellent customer service through face-to-face and phone interactions.