Kaustubh Joshi

Application delivery manager

Thane, Maharashtra, India

About

Experienced Deputy Manager with a demonstrated history of working in the insurance industry. Skilled in Requirements Analysis, Customer Relationship Management (CRM), Management, Insurance, and Project Management. Strong professional with a Bachelor of Commerce (B.Com.) focused in Business/Commerce, General from Mumbai University Mumbai.

Experience

  • Manager at Aditya Birla Sun Life Insurance
    Sep 2022 - Present · 3 yrs 10 mos

  • Assistant Manager at Tata AIA Life Insurance
    Jun 2021 - Sep 2022 · 1 yr 4 mos

  • Deputy Manager at Birla Sun Life Insurance
    Jul 2017 - Jun 2021 · 4 yrs

    Application manager, stakeholders management, system enhancement, customer experience

  • Senior Customer Service Executive at HDFC ERGO General Insurance
    May 2015 - Jul 2017 · 2 yrs 3 mos

    I was handling MIS and customer complaints

  • IGMS complaints executive at IDBI federal life insurance
    Jan 2013 - May 2015 · 2 yrs 5 mos

    I was working in a complaints team and was handling customer grievances and IGMS complaints