United States
I’m a sports entertainment professional with a growing foundation in fan engagement, guest relations, and event operations driven by a passion for creating meaningful and memorable experiences that connect audiences to the organizations and teams they love. Whether coordinating on-site operations, assisting with partner activations, or managing digital promotions, I bring organization, communication, and enthusiasm to every project. Backed by a background in operations management and frontline service, I’ve developed strong skills in cross-team coordination, problem-solving, and audience interaction, ensuring things run seamlessly and everyone feels connected to the experience. Now pursuing my M.A. in Entertainment Industry Management, I’m excited to continue growing in roles that bring together live event execution, fan experience, and creative strategy, helping teams and organizations deliver unforgettable moments that strengthen the connection between fans and the game.
• Create and maintain proper arena atmosphere for all Barracuda game day event operations • Manage all game day scripts involving production, maintenance, and processes • Manage and maintain the Fan Experience Package (FEP) calendar, guidelines, deadlines, email templates, and Formstack submissions • Serve as liaison between Ops Team and Arena operations staff • Manage and supervise Barracuda Assistant Producer, ensuring seamless production workflow • Manage and schedule game day employees including Riptide, public address announcer, music coordinator, and arena personality • Collaborate with producer and control room for every game to ensure a positive fan experience • Arrange for appearances by individuals/groups, schedules participants and contestants for on-ice entertainment • Plan and oversee concourse activations • Manage videoboard plan with Partnership Activation Supervisor and direct operation of board during events • Partner and communicate with external vendors to enhance game-day fan experiences • Manage and coordinate schedules and training materials for all part-time staff and outside contractors • Assist in planning and executing Cuda Pro Experience days in collaboration with Ticket Sales & Service Director and Assistant Producer • Manage and coordinate fiscal year budget for game presentation • Support daily office operations and cross-department workflows to maintain efficient business and event execution
• Design graphics and visual assets for social media, campaigns, etc. • Collaborate on marketing strategies to align creativity with business goals • Create and manage monthly newsletter to enhance audience engagement and brand visibility • Assist in client projects to enhance brand presence and engagement • Help streamline execution from ideation to delivery
• Served as a brand ambassador for the South Bay Lakers and Los Angeles Lakers Organization • Greeted fans as they enter the arena and distribute promotional items • Selected fans to participate in various contests taking place throughout the game, and manage the execution of all necessary waivers • Facilitated all on-court activity, contests and fan engagement elements • Maintained a clean and organized entertainment tunnel • Provided additional support on theme nights, and with larger department projects, as needed • Interacted with fans to help build an electric atmosphere • Assisted with game day activations through the group sales department (Anthem performers, halftime groups, pre-game experiences, etc.)
• Led ticketing operations and group sales strategy to drive attendance and revenue growth • Managed ticketing email communications, including inbox oversight and targeted email campaigns • Built and maintained a strong group sales pipeline through CRM tracking, outbound outreach, and community engagement • Cultivated relationships with schools, youth organizations, businesses, and community partners • Oversaw ticket distribution, partner reporting, and sales fulfillment to ensure seamless execution • Executed group sales experiences on game days, delivering a high-energy and organized fan experience • Represented the organization at community events and networking opportunities to generate leads and strengthen brand presence
• Managed Game Day Ops interns, including scheduling, role assignments, training, on-site supervision • Assisted in creation and execution of game day rundown, ensuring all in-game elements stay on schedule and align with overall presentation goals • Coordinated and executed in-game activations, including pre-game ceremonies, fan tunnel experiences, anthem performers, halftime features, and on-court promotions • Brainstormed, planned, and implemented engaging fan experience and entertainment elements to enhance game atmosphere and audience engagement • Served as a key point of contact for game presentation execution, working closely with Game Operations, Marketing, Ticketing, and Production teams • Managed credentials distribution and collection for staff, interns, performers, and on-court participants • Oversaw communication logistics on game days to ensure efficient staff coordination and real-time problem solving • Provided on-site operational support to ensure smooth execution of live events, troubleshooting issues and adjusting plans as needed in a fast-paced environment
• Engaged fans through interactive promotions at Angels games and community events • Created social media content and post-event promotions to drive awareness and ticket sales • Managed social media interactions, maintaining fan engagement and promoting events creatively • Assisted with day-of event operations and execution