St. Petersburg, Florida, United States
Hi, my name is Katie Tawzer and I am a graduate of Florida State University. I received my Bachelor of Arts in Theatre and a minor in Communications. With a background in Theater and Communications, I am a creative-minded individual with analytical qualities that round out my professional personality.
• Created and executed content for social media (Facebook, Instagram, LinkedIn, etc.) in a timely manner • Took pictures to create content for the Foundation and edited them using CanvaPro • Ensured deadlines are met in a timely manner in order to increase productivity and create opportunity for future content •Facilitated inbound/outbound phone calls in Membership Center •Updated Foundation website to reflect Current Members, Upcoming Events, and News Postings
• Strived to delight patients by creating a comfortable, caring, and convenient environment • Ensured guests are greeted and telephones are answered in a timely and professional manner • Utilized OpenDental software to coordinate doctor and patient schedules • Analyzed policy coverage and effectively communicated any expenses to the patient
•Responsible for opening, closing, and administrative procedures for the clinic Responsible for determining and relaying financial and patient care information according to HIPPA protocol •Utilized ModMed software and input patient data into charts •Analyzed policy coverage and worked with patients to determine insurance eligibility •Collected payments and ensured balance between charges and collections Maintained doctors’ calendars and scheduled surgeries and appointments accordingly •Served as facilitator between patient(s) and doctor(s) •Responsible for daily, weekly, and monthly reconciliation of payments received
• Troubleshooting client needs • Presenting and answering questions about products and services • Assisting in the pricing and stocking of product • Updating inventory regularly after screening packages for quality assurance purposes • Manage a new store opening for the company • Processed POS transactions, including checks, cash, and credit purchases