Greater Madison Area
Collaborative consulting analyst, business and project manager specializing in communications and issue resolution. Extensive experience working with clinical leadership in an inpatient context to address workflow and technology based challenges. Adaptable individual with the proven ability to manage and support multiple complex projects to deliver quality solutions on time and on budget. Recognized for consistent success in developing processes and conscientious, well-organized management of project outcomes.
Implemented actionable tools for new Patient Capacity Management Center (PCMC), including specialized reporting dashboards for the emergency department and cross-functional areas. Project lead to significant improvement in patient throughput and potential to save organization $1.5M+ annually once complete. Completed overhaul of inpatient and outpatient nutrition workflow and tools across organization and affiliates for pediatric and adult populations. Supported implementation and stabilization of reporting needs for Marin Health. Created charging solutions for nursing bedside procedures for revenue optimization.
Merged separate University of California San Francisco and Benioff Children's Hospital Oakland Epic instances for all inpatient workflows, tools, and content in addition to general team support. Focused on Reporting (Quality, Regulatory, Dashboards, Reporting Workbench, etc.), Clinical Nutrition, Palliative Care, Apheresis & Photopheresis, and Required Documentation. Completed rapid implementation of Rover for COVID-19 clinical support. Implemented Radar dashboard focusing on hospital acquired conditions (CAUTI, CLABSI, HAPI) and enabling early intervention, resulting in a 55% decrease in CAUTI rates over 2 months.
Provided high-quality, compassionate care to patients in the intensive and acute care settings including daily cares, procedure assistance, safety monitoring, and activities of daily living.
Completed hospital roll out with Loma Linda University focusing on Inpatient Clinical Documentation and Stork. Enabled charging workflows to nearly double perinatal services revenue.
Clients: Stanford Children’s, Baptist Health (KY), Louisiana Children's Medical Center (LSU), Santa Clara Valley Medical Center, University Health Care (GA), Spartanburg Regional Healthcare, Akron Children’s Hospital, HealthEast Successfully directed implementation of #1 inpatient health record software and several cross-functional teams through strategic decision making, system design and build, operational process improvement, and user testing, training and adoption. Counseled client executives in strategically aligning goals of organization with those of the install to achieve cohesion on project scope, governance, and planning. Managed Refuel, Upgrade and/or Add-On implementations for several organizations leading to increased utilization and improved efficiency and end user happiness. Audited and guided improvement in physician, nursing, and ancillary build for dozens of clients as both an application build reviewer and founding install success council member. Mentored client and Epic team members in system knowledge, complex build challenges, workflow optimization, and client support. Awarded the Helping Hand as team member most likely to assist those in need.
Led team responsible for restructure of implementation processes and tools to improve outcome quality and consistency while reducing staff time requirements. Revamped learning via curricula development and mentoring programs to increase efficiency and efficacy.
Clients: Novant Health, UCSF Benioff Children's Hospital Oakland, Saint Luke’s Health System, St. Joseph’s Hospital Health Center Advised clients on all aspects of curriculum creation leading to increased physician engagement and post-live proficiency within the software. Taught surgeon and inpatient physician groups to demonstrate training best practices for incoming client training staff.