Atlanta, Georgia, United States
Experienced supply chain leader with a passion for learning and discovery, operations optimization, process creation, and strategic initiative collaboration. Specializing in analytical methodology development, organizational partnership, and complex communication across stakeholder levels from front-line to executive.
Built and led team of seven data analysts in the development and continuous improvement of distribution network modeling methodologies. In addition to business success, enabled an environment of personal and professional growth, personally coaching analysts and mentoring senior team members in the development of others. Drove team progress and transparent cross functional communication, leveraging JIRA to maintain prioritization of project pipeline and achieve business goals. Ongoing communication with corporate stakeholders, execution partners, and executive-level leaders increased visibility into network challenges and opportunities and expanded scope and effectiveness of team projects Received repeated leadership recognition and bonus incentives for exceptional performance and business impact. Initiative Impact Network Optimization - Primary team representative for full-company initiative targeting mass reduction in network footprint and operating costs. Responsibility included consultant engagement, daily work in cross-functional process development, and leadership of data analysis identifying level of effort and project critical path. Team identified opportunity for 18% footprint compression and 20% annual occupancy cost savings for immediate field execution. Full network modeling - Scoped and led 6-month project to strategically model five- and ten-year network real estate, transportation, and sales density targets - Reduction of 36% in building count and 35% in nightly intra-network flow and 46% increase in sales density Root Cause Analysis - Led team in 4-month effort to document and root-cause gaps in item maintenance process, included discovery, analysis, solution formulation, and rollout with seven major cross-functional teams
Quickly identified by leadership as top performer with problem-solving and communication skill set required to build strategic analysis team capability and impact. Provided inventory expertise, analysis, and team learning in determination of network product flow decisions and collaborated with internal teams to identify cost-saving opportunities and improve operational efficiency.
Received regular recognition from peers and leaders including 2020 CEO Award for outsize impact to company performance and shareholder value. Responded to high-pressure environment with flexibility, creativity, and communication to support industry-leading service. Owned $52M budget across 110+ vendors enabling high sales volume and growth through COVID pandemic - S.P.I.R.I.T. Award – Nov. 2020 Special Projects Collaborated with Supply Chain team to bring distribution network into Hazmat compliance through creation of stocking strategy change model, stock transfer execution, and ongoing project support. Acted as primary inventory analyst in planning, preparation, and launch of Home Depot Pro customer integration (8 new vendors, 400+ new SKUs, $5M+ category budget increase) - S.P.I.R.I.T. Award – Jul. 2021
Provided inventory reporting and insights to the executive team with focus on risk management and turns improvement. Worked with sales and management to establish customer and company level targets in support of growth and efficiency goals. Coordinated daily with distribution center, building and scheduling inbound and outbound shipments to support customer timelines and manage storage capacity. Special Projects Quoted & coordinated warehouse racking installation for 21% increase in pallet position capacity. Played key role in integrating operations and inventory control practices during $20M company acquisition.
Led a team of support representatives in maintaining customer satisfaction levels far above industry average. In addition to end-consumer support, provided inside sales support for authorized independent retailers including team issue escalation.
Developed a personal and lasting standard for stewardship, service and operational excellence. Became a recognized leader in connecting with customers and providing exceptional service in a fast-paced environment. Handled additional administrative tasks including supplier payments, change fund, and payroll.