Houston, Texas, United States
I have 10+ years in implementing, supporting, and managing software solutions. I have a passion to simplify, streamline, and optimize tasks, business workflows, and operations with digital solutions. Key strengths: - Passionate about leveraging software and digital technologies to improve our personal lives and organizations - Strive for continuous and incremental improvement - Curious about human behavior and how to train/teach others and implement digital solutions successfully - Global, regional, and local experience with implementing technologies in Texas, across North America, Buenos Aires, Israel, and Africa - Work cross functionally with internal teams and 3rd party partners and/or clients while maintaining essential integrity, having empathy, empowering others, and having a sense of humor - Ability to translate technical jargon into layman's terms Current growth area: - Consumer experience design, design thinking - Managing the business unit's IT budget - Defining long-term (3-5 years) digital strategy and roadmap for a business unit Experience: - Software implementation leveraging both waterfall and agile methodologies - Managed a shared support team serving 13 clients - Mentoring college graduates/new hires - Training the service delivery and help desk teams - Oversee project and workstream budgets - Defining short-term (1-2 year) strategies for digital solutions - Working in a constrained environment; working with leadership team and customers to prioritize resources and capacity allocation - Software portfolio rationalization - Merger and acquisition experience - IT applications integration lead Outside of work, I find joy in volunteering at various organizations, trying out new recipes, spoiling my two dogs, gardening, exploring new restaurants and local coffee shops, and travelling the world.
• Created and managed the Chevron-Noble IT application integration roadmap for 343 applications across 46 product teams • Collaborated with digital product teams and customers to define business needs, deliverables, dependencies, and risks • Drove alignment between procurement, business owners, and IT resources to realize synergy savings target of $8MM by consolidating or terminating software contracts (realized $5.8 MM in 2021; projected savings of $2.2 MM in 2022) • Generated monthly status reports to highlight synergy savings achieved, roadmap execution progress, risks, and escalations • Co-led and coordinated the Austin Data Center exit (42 applications) to reduce physical data center footprint and support long-term strategy of migrating on-premise applications to a cloud environment • Articulated prioritized business initiatives to product teams for sprint planning and program increment planning
• Led yoga classes for all skill levels, from beginning to advanced • Taught 3 forms yoga classes: power flow, slow flow, and fusion flow • Curated a unique playlist for each class • Build genuine relationships with students and understand their fitness needs
• Contributed to business strategy and goals by applying digital solutions to create differentiating business capabilities or optimize existing processes • Monitored internal customer satisfaction results and pursued opportunities to enhance the customer experience • Implemented informal technology productivity tips and tricks sessions to demo available tools, increase employee productivity, and help employees embrace new technologies • Led 3 process mapping exercises with business teams to define and implement a strategic solution roadmap to standardize application footprint, reduce process cycle times, and remove manual process steps by leveraging appropriate technology • Build and present project analysis and support-tools (business case, proof-of-concepts, ROI, stage gate reviews) to executive leadership team for project scope and budget approvals • Managed contract renewals, SOW requests, etc. with vendors, business teams, procurement, and legal