Ho Chi Minh City, Vietnam
Experienced in both education and customer service, with 3 years as a Senior Teaching Assistant and currently a Sales and Customer Management Executive at the British Council. Built through hands-on experience in both learning environments and customer-facing operations — balancing people, processes, and outcomes in fast-paced settings. Driven by clarity and efficiency. Adaptable in changing situations, attentive to details, and focused on keeping things running in a way that actually works.