Kathrin Weihs

Executive Client Success Manager at Rithum

United Kingdom

About

I believe in ambitious team and organisation visions. I have created, supported, and driven competitive team visions in several industries, and have successfully led and coached teams through change and built new compelling service and value offerings for a wide range of customers. I take strategy and vision and translate them into operational excellence by inspiring and supporting the team, encouraging and enabling collaboration and knowledge sharing, continuously improving systems and processes for increased performance and scalability.

Experience

  • Executive Client Success Manager at Rithum
    Jan 2023 - Present · 3 yrs 7 mos

  • CommerceHub (2 yrs 2 mos)
    • Customer Success Manager - Brands
      Apr 2022 - Jan 2023 · 10 mos

    • Vendor Implementation Specialist
      Dec 2020 - Mar 2022 · 1 yr 4 mos

  • Avnet (4 yrs 4 mos)
    • Team Leader Supply Chain Management
      Jan 2019 - Oct 2019 · 10 mos

      Built Supply Chain Management core competency within the wider Avnet United Sales Operations team, enabling team members to serve as strategic business development partners across key accounts.

    • SAP Core User
      May 2016 - Oct 2019 · 3 yrs 6 mos

      Nominated SAP Core User within first year of employment, managing all UK operations training activities and business process improvement projects alongside my operations job roles. • Developed and implemented a comprehensive new starter onboarding and training program for Program Manager and Supply Chain Manager roles, including training materials and documentation. Delivered initial training to 7 new starters. • Designed and launched process documentation platform for Avnet United, expanding on existing quality management system to capture all business unit specific processes • Liaison with Enterprise Effectiveness and Avnet EMEA core user community to provide input for regular ERP system updates, performing UAT and delivering release training

    • Supply Chain Manager
      Oct 2017 - Jan 2019 · 1 yr 4 mos

      Effectively led the tactical execution of strategic tier 1 automotive customer and supplier engagements within Avnet United to ensure highest levels of customer satisfaction.

  • Xerox Digital, Creative and Language Services (4 yrs 4 mos)
    • Terminology Team Leader
      Dec 2012 - Oct 2014 · 1 yr 11 mos

      A versatile role with people management and strategic business responsibilities in addition to daily production tasks. I developed and promoted terminology processes as value-add selling point, and worked with the New Business team on providing bid input and proposals for customised terminology delivery strategies.

    • Terminologist
      Jul 2010 - Nov 2012 · 2 yrs 5 mos

      Key role as dedicated terminology project manager and technology and process consultant, managing the localisation of customers' core terminology into 30+ languages within strict deadlines and budget.

  • Quality Manager at TransPerfect Translations
    Oct 2009 - Jul 2010 · 10 mos

    Challenging linguist role responsible for the quality of German localisation deliverables including technical, marketing, medical and legal documentation.