Kathleen Tran

Care for who I am

San Francisco Bay Area

About

Strong marketing professional skilled in Marketing, Customer Service, Computer-literate performer, Advertising, and Event Planning.

Experience

  • Hospice Care Consultant at Providence at Home with Compassus
    Jan 2026 - Present · 6 mos

  • Community Relations Manager at ApexCare
    Aug 2025 - Dec 2025 · 5 mos

  • Staffing Manager at TheKey
    Apr 2023 - May 2025 · 2 yrs 2 mos

    -Assigned caregivers to clients based on their needs, preferences and caregiver qualifications -Ensured all shifts are filled and adjust schedules in case of caregiver absences or last-minute changes -Maintained updated schedules and coordinate with Client Success Manager -Served as the primary contact for caregivers, addressing concerns, answering questions and providing guidance -Monitored caregiver performance through client feedback and regular evaluations -Ensured compliance with agency policies and health regulations -Assisted with payroll management by verifying caregiver schedule -Ability to manage multiple schedules and adjust in real-time -Quick decision-making to handle emergencies and last-minute staffing changes -Strong interpersonal skills to clients, caregivers and healthcare professionals -Ability to prioritize tasks and meet tight deadlines in a fast-paced environment

  • Marketing Coordinator at NextHome, Inc.
    Nov 2021 - Oct 2022 · 1 yr

    o Developed and implemented marketing campaigns to promote properties, including open houses, new listings, real estate events and products o Created tailored marketing strategies for various platforms, including print, digital, and social media o Worked closely with agents to develop personalized marketing plans o Managed social media accounts (Facebook, Instagram, Twitter, LinkedIn) to promote listings, company events and market updates o Created engaging content to drive engagement and increase brand visibility o Monitored social media metrics to optimize content and engagement strategies o Use tools like Canva and Adobe Creative Suite to create visually appealing marketing materials o Collaborated with graphic designers and photographers when necessary to develop high-quality market- ing assets

  • Regional Marketing Coordinator at Coldwell Banker Residential Brokerage, Northern California
    Oct 2019 - Nov 2021 · 2 yrs 2 mos

    • Supported Marketing Director and local branch Managers as the primary owner of marketing request and planning by providing accurate and detailed submission and tracking of projects and deliverables into the regional marketing support traffic system. • Collaborated with regional center to issue press releases to promote company and agent news items such achievements, awards, designations, groundbreakings events and new hires. • Met with Marketing Director, branch Managers and the Regional Vice Presidents to create and coordinate contests, events and motivational opportunities that support and drive company revenue. • Interacted with regional e-marketing manager assigned to local company to report problems and issues relating to the company's consumer websites and local Intranet. • Engaged in all required marketing calls, meetings, and training • Responsible for Accounts Payable and new vendor registration through accounting.