New York, New York, United States
Platform product manager focused on the developer experience, with experience in fintech, infosec, and bio/healthtech. Infectious disease epidemiologist in a past life.
-Build identity verification software development kits (SDKs) in native mobile apps for partners to unlock age-gating and identity proofing use cases, combining hardware, point of sales, and facial recognition software -Collaborate with legal, marketing, security, and business partners to launch age verification product in game day environments with NFL and LAFC, across healthcare, sports & entertainment, travel, and hospitality industries -Reduce E2E latency from 30s to 5s through backend services refactoring and informative interaction design
-Lead COVID-19 active monitoring rapid testing and worksite clinical pop-ups strategy, resulting in $290K+ booked monthly revenue ($3.35M annual recurring revenue) -Optimize in-app video visit experience, averaging >95% 15-minute app response time and 4.99 out of 5 stars on patient feedback -Build timezone flexibility for appointment booking, opening patient markets in 5 geographic locations -Enable secure, HIPAA-compliant role-based access control for scheduled jobs, creating scalability for future data pipelines
I own the product ecosystem, from discovery to ideation to implementation. I manage the product roadmap across company verticals alongside a cross-functional technology squad working within both Scrum and Kanban principles. I drive conversion and loan sale revenue through rigorous experimentation, AI and event-driven technology, and pricing experiences optimized for customer demand sensitivity.
I spearhead the roadmap for In School lending products alongside a cross-functional technology and design team. Notable product experiences focused on both infrastructure and UX improvements. Internal product work automated certification and disbursement processes resulting in queryable user and loan data. Customer-facing product work concentrated on enhancing flexibility within the cosigner application, including a pre-qualification experience powered by AWS Lex. These initiatives resulted in a 23% increase in booked loan volume for the In School business from 2018 to 2019.
Founded and launched VELVET, a small-batch skincare company, with three products. Reached scalability challenges with online sales.