Irvine, California, United States
Scheduled appointments and consultations for patients, and ensured that the spa's calendar is up-to-date and accurate. Answered phones and responded to emails and other messages in a timely and professional manner, and directing inquiries to the appropriate staff members. Collecting and recording client information, including medical history and contact details, and ensuring that all data is accurate and confidential. Processing payments and handling financial transactions for services and products offered at the spa.
Helped clients determine the best tanning options for their skin type and individual needs, and explained the different types of tanning beds and equipment available. Educated clients on proper tanning techniques and safety precautions, including the use of protective eyewear and limiting exposure to UV radiation.
Performed preliminary testing procedures, such as measuring visual acuity, intraocular pressure, and visual field testing. Preparing and maintaining patient records and documentation, including entering data into electronic health records. Assisted the optometrist with diagnostic and treatment procedures, such as administering eye drops and preparing equipment.
Answered phone calls, emails, and online booking inquiries and scheduling appointments. Managing gift certificates, memberships and loyalty programs. Educated clients about spa services and packages, and making recommendations to help them choose the right services.