Kathleen Tran

ERP Process Engineer - HR

Los Angeles Metropolitan Area

About

Experience

  • Los Angeles County Office of Education (12 yrs 3 mos)
    • ERP Process Engineer - Human Resources
      Aug 2020 - Present · 5 yrs 11 mos

      Functional expert in an integrated process team. I collect and interpret information from the Los Angeles County Office of Education (LACOE) and Local Educational Agency system users for business process analyses, documentation of functional specifications, system configuration and testing, business process re-engineering, and system user training and support for implementation.

    • Human Capital Management Systems Analyst
      Mar 2019 - Jul 2020 · 1 yr 5 mos

      Develop, coordinate and test modifications and enhancements of LACOE's enterprise resource planning (ERP) system modernization project in the areas of human resources, payroll, and retirement reporting.

    • Senior Systems Specialist
      Feb 2016 - Mar 2019 · 3 yrs 2 mos

      District Support, STRS Retirement.

  • Event Assistant at A Blissful Soirée
    Aug 2015 - Jan 2020 · 4 yrs 6 mos

    Assist in event planning for various special occasions.

  • Account Assistant at SullivanCurtisMonroe Insurance Services, LLC
    Sep 2012 - Apr 2014 · 1 yr 8 mos

    Support, maintain, and process insurance policies, endorsement changes, interim audits and any delegated work in accordance with agency procedures.

  • Claims Case Manager at Liberty Mutual Insurance
    Jul 2010 - Apr 2012 · 1 yr 10 mos

    Manage an inventory of workers' compensation claims to evaluate compensability/liability through means of investigation, analysis, communication, action plans, protocols and negotiation as necessary.

  • Customer Service Representative/Bank Teller at U.S. Bank formerly Downey Savings
    Oct 2008 - Jul 2010 · 1 yr 10 mos

    Process routine financial transaction and manage workflow. Provide customer service and information on financial products and policies.