Kathleen T.

Student of Tourism and Hospitality at Back in Motion

Vancouver, British Columbia, Canada

About

Experience

  • VIP Relations Host at Parq Vancouver
    Feb 2018 - Present · 8 yrs 5 mos

  • Barista/Key Holder at Waves Coffee House
    Nov 2012 - Sep 2017 · 4 yrs 11 mos

    - Greet all customers promptly, listen to customer needs, take orders, promote and upsell products at the same time – Sell multi areas of sales via coffee, baked goods, prepared sandwiches, lottery and gelato – Cross-trained 6 new staff members in providing dedicated customer services to patrons – Organized service workflow to meet the influx of customers, thereby streamlining workflow issues – Perform store closing responsibilities: cash out and balance till and report discrepancies to business owner, and prepare cash float for next morning shift

  • Sales Associate (General Management Flow) at Real Canadian Superstore
    Sep 2012 - Jan 2016 · 3 yrs 5 mos

    - Consider a reliable team player often working interchangeable departments such as beauty, electronics and OTC (over the counter) – Process sales transactions using POS (point of sale) terminals effectively – Communicate with department manager on task list for the day