Kathleen Rocha

Good day, I have a heart for people and a passion for service. I am self-directed and a team player; depending on the need. I am also detail oriented, have a positive attitude, and strive to complete tasks.

Yucaipa, California, United States

About

Recent positions include: Cashier and Customer Service with Walmart, Washington and California Office Administrator with Steven Robinson Insurance Agency, Riverside, Ca. Director of Training with Operant Learning Systems, Inc. Palm Desert, Ca. Dispatch Consultant with Morongo Band of Mission Indians Law Enforcement, Banning, Ca. Office Administration and Marketing with Top Goal Fundraising, Riverside, Ca.

Experience

  • Cashier at Walmart
    Oct 2022 - Sep 2024 · 2 yrs

  • Director Of Training at Operant Learning Systems, Inc
    Jul 2019 - Jan 2023 · 3 yrs 7 mos

  • Bible College Student at Grace Life School of Ministry/The Bible Institute
    Mar 2018 - Jan 2019 · 11 mos

  • City of Cathedral City (9 yrs 3 mos)
    • Training and Recruiting Administrator, Detective Secretary, Subpoena Clerk
      Nov 2013 - Jun 2017 · 3 yrs 8 mos

    • 911 Public Safety Dispatcher
      Apr 2008 - Nov 2013 · 5 yrs 8 mos

      Using a computer-aided dispatch system, I triage emergency and non-emergency calls for service from the public requesting police, fire, and/or medical services. I ascertain the nature and location of the emergency/non-emergency call(s) for service; determine priorities, and dispatch police, fire, medical or other necessary services to best serve the citizen. I maintain contact with all units on assignment, monitor and update statuses and locations of police and fire units. I operate a variety of communications equipment, including radio consoles, telephones and computer systems. I inquire, retrieve, enter, and update, information from a variety of databases to complete wants,warrants, and status changes to persons,vehicles, and/or property. I am a 911 Public Safety Dispatcher!

  • 911 Public Safety Dispatcher at City of Desert Hot Springs
    Apr 2008 - Nov 2013 · 5 yrs 8 mos

    Using a computer-aided dispatch system, I triage emergency and non-emergency calls for service from the public requesting police, fire, and/or medical services. I ascertain the nature and location of the emergency/non-emergency call(s) for service; determine priorities, and dispatch police, fire, medical or other necessary services to best serve the citizen. I maintain contact with all units on assignment, monitor and update statuses and locations of police and fire units. I operate a variety of communications equipment, including radio consoles, telephones and computer systems. I inquire, retrieve, enter, and update, information from a variety of databases to complete wants,warrants, and status changes to persons,vehicles, and/or property. I am a 911 Public Safety Dispatcher!