Newport News, Virginia, United States
Key Skills: Spreadsheet and database creation, communication, report and document preparation, policy and procedure manuals, Accounts Receivable, staff development and training, records management, and training material creation. Software & Systems Knowledge All Microsoft Office applications with advanced knowledge in MS Excel, Access, SharePoint, and Word; PeopleSoft – Enterprise Learning Management & HR/Manager Self-Service; and eCredit
Responsible for introducing, instructing, and managing Lean methodologies while driving the adoption of strategic process improvement solutions throughout Ferguson. Played a lead role in facilitating Lean events with groups and teams, managing projects, monitoring for sustainability, presenting results and recommendations, and developing metrics and measurement tools to improve operating processes toward greater efficiency and effectiveness.