Hanoi Capital Region
Hi! I'm a highly organized, self-motivated, and result-driven recent graduate. I'm fascinated by analyzing data, conducting research, and solving complex problems, which helps broaden my horizons and expose me to new perspectives.
- Managed high-volume outreach campaigns, sending 800+ automated emails weekly while ensuring deadline compliance. - Scheduled and coordinated meetings, ensuring smooth communication between multiple stakeholders. - Assisted in preparing presentations and industry reports, working closely with the team lead to analyze data. - Conducted market research to identify industry trends, supporting decision- making processes.
- Managed LinkedIn outreach and email campaigns, identifying and engaging potential clients to support business development initiatives. - Analyzed campaign performance metrics to refine messaging and increase engagement. - Assisted in scheduling meetings, tracking campaign progress, and maintaining documentation for reference and tracking. - Coordinated cross-functional teams (Talent Acquisition, Development) to ensure smooth execution. - Provided support to the team lead in preparing and delivering the company's profile. Achievements: - Conducted weekly email outreach to +300 potential clients. - Achieved a 40% open rate by crafting engaging emails.
- Engaged potential customers via cold calling, emails, and active social media discussions. - Created and maintained structured tracking systems for customer interactions and engagement, ensuring follow-ups and relationship-building efforts were efficient. - Assisted in organizing and managing outreach activities, increasing community engagement. - Provided administrative support for events, including scheduling, documentation, and procurement of necessary supplies. - Built and maintained client relationships, ensuring customer satisfaction and smooth communication.
- Regularly communicated with parents via phone to provide updates on students' academic performance, progress, and areas for improvement, ensuring strong parent-teacher relationships. - Worked closely with customer service teams to address and resolve parents' concerns, providing appropriate solutions to enhance customer satisfaction. - Collaborated with foreign teachers to facilitate effective knowledge transfer, assisting in lesson delivery and classroom management. - Provided academic guidance and support to help students achieve their desired learning outcomes. - Monitored student progress and provided tailored recommendations, working closely with teachers and parents to support each student’s academic journey Achievement: Attained 100% re-enrollment rate in 2 classes.