Greater Chattanooga
Most HR practitioners know how to run people programs. Fewer know how to build them from nothing, scale them through growth, and use technology to make them sharper along the way. That combination is where I live. I am a People Operations Business Partner with 8+ years of experience partnering with leadership at remote-first, high-growth technology organizations. I work across the full employee lifecycle: employee relations, performance management, manager enablement, organizational effectiveness, and workforce planning for globally distributed teams spanning 35+ countries. What sets my practice apart is a genuine, day-to-day integration of AI-enabled HR workflows. I use AI tools to synthesize people data, improve documentation, streamline communications, and create more capacity for the high-judgment, human-centered work that actually moves organizations forward. I believe the future of HR belongs to practitioners who know when to reach for technology and when to put it down, and I approach every decision with that lens. I do my best work in fast-moving, high-growth environments where People Ops has real business stakes. I am drawn to building the infrastructure that does not yet exist, partnering with leaders who are moving quickly, and making sure the human side of the business does not get lost in the process. PHR and SHRM-CP certified.
• Scaled People Operations within a lean 2-person team supporting a globally distributed, remote-first workforce of 100+ employees and contractors. • Led implementation and configuration of BambooHR and Lattice and managed HRIS migration from SequoiaOne to AspenHR. Built automated workflows that improved efficiency, reduced manual coordination, and increased data accuracy across the employee lifecycle. • Own end-to-end onboarding and offboarding workflows in BambooHR, coordinating documentation, system access, and communications to create a consistent employee experience from offer acceptance through the first 90 days. • Advise managers and leadership on compensation benchmarking, promotions, and pay equity considerations using Pave market data and internal leveling practices. • Handle employee relations matters including investigations, PIPs, and terminations while partnering with legal counsel as needed. • Coordinate performance review cycles in Lattice, supporting timelines, calibration discussions, documentation, and employee communications. • Manage benefits administration, leave coordination, and open enrollment processes, serving as a primary point of contact for employee support and questions. • Support multi-state and international workforce operations by coordinating compliance documentation, policy administration, and employee lifecycle processes across distributed teams. • Support HR integration efforts for company acquisitions in partnership with legal, IT, and finance teams. • Support recruiting operations alongside an in-house recruiter, including job postings, resume review, interview scheduling, candidate communications, and ATS management in Recruitee. • Maintain employee records, HR systems data, and documentation across platforms, performing regular audits to ensure accuracy and compliance. • Build and maintain SOPs, process documentation, and internal guides to improve consistency, reduce ambiguity, and support scalable operations.
• Built the company’s first employee handbook, HR policies, travel and reimbursement SOPs, and core operational documentation across multiple departments, creating structure and consistency where none previously existed. • Processed and audited multi-state payroll in ADP, supporting onboarding, benefits administration, open enrollment, and leave coordination with a high degree of accuracy. • Managed full-cycle recruiting across marketing, finance, sales, and accounting roles, including job description development, phone screens, interview coordination, and offer extension using LinkedIn and Handshake. • Coached managers through performance and feedback conversations. Led engagement survey strategy using Gallup and TinyPulse, translating results into action plans that improved team experience and effectiveness.
Supported multi-location restaurant operations during periods of growth, leadership transitions, and new restaurant openings within a fast-paced hospitality environment. • Supervised and supported Office Managers across assigned regions, helping maintain operational and HR process consistency • Managed onboarding documentation, payroll coordination, employee records, and compliance processes using E-Verify, PeopleMatter, and Paylocity • Partnered with local leadership teams to resolve operational issues, support onboarding, and improve day-to-day processes • Developed strong experience navigating high-volume environments, employee concerns, and cross-functional operational support