Canada
Experience with SAP Basis Admin, Solution Manager 7.2 and Project Manager roles, • Highly engaged team player, eager to connect and collaborate with others, organized quick learner and complete work performance at top of Team grade • Recognized for outgoing personality, great teamwork, responsible and cooperative nature • Experience with SAP Basis and Project Manager role successfully conducting various projects to coordinating initiatives across functional teams and departments • Proven skills and expertise in Basis Administration and Solution Manager 7.2. • Excellent performance to complete Projects and tasks • Proven record of working until Projects are completed to utmost accuracy and cost savings • Analyze, coordinate for implementation of SAP changes, enhancements, patches and upgrades • Provide innovated new solutions for various system environment • Perform systems improvement by configurating performance monitoring and suggesting solutions • Strong analytical problem-solving skills, to identify and define issues and develop solutions • Strong SAP support, troubleshoot, analyze and coordinate technical incidents • Perform Business analysis by assisting stakeholders to gather requirements for systems improvement ** Technical work experiences, - SAP Basis Administration: Refresh, Support Pack upgrade for JAVA, ABAP, dual landscape management, Unix, Windows Operating Systems, SAP GUI. - Solution Manager: installation, upgrade and configuration, managing LMDB, SLD. - Solution Manager: ITSM, ChaRM, retrofit, technical monitoring and Alert, Early Watch Report, SOLDOC, Job Monitoring, UPL/SCMON, Test Suite, Process management and EEM (End User experience Monitoring) etc. - SAP HANA: Backup, Upgrade, HANA Studio, Restore, refresh, migration from Oracle. - Engaged Environment: ECC, BW, SRM, CRM, Enterprise Portal 7.5, BOBj, PO, PI, MDM, SLD, Maintenance Planner, Solution manager. - Implemented Fiori gateway for timesheet automation workflow. - Segregation of Duty implementation project for 1,600 users using SOX. - Single Sign-On configuration using Secure Login Server (x.509/Kerberos). - SAP domain migration using SWPM (Software Provisioning manager). - SAP SPS implementation projects to apply patches, notes, upgrade and add-on. - ABAP and JAVA stacks SP upgrade using maintenance planner.
Functioned as Solution Manager technical support consultant. Supporting SAP dual landscape environment for Solution manager activities (upgrade, applying Notes, setup, ITSM, ChaRM, SOLDOC, LMDB, etc.). Planning projects, upgrade, implemented and configured Solution manager 7.2 SP13. Advised, guided and communicated with teams about issues and effective solutions. - Upgraded and post configuration for Solution manager 7.2 SP6 to SP11. - Maintained ITSM and ChaRM (Request of Change, change documents and retrofit). - Configured and maintained UPL/SCMON for monitor ABAP objects. - Maintained iBase for duplicated system components, LMDB and improve user friendly Web UI. - Configured Test Suite including test plan, test script, test automation. - Maintained Solution Document (SOLDOC) supporting and troubleshooting. - Analyzed, planned and executed projects and lead to successful implementation.
SAP Basis Analyst II Functioned as SAP Basis and project planner, accomplished migration, installation, upgrade and maintain, Solution Manager Upgrade and HANA migration, multiple project planning. - Upgrade, patch and install JAVA stacks for Portal 7.5, Solution Manager 7.2 , SLD and PO - Migrated Solution Manager 7.2 from MS SQL to HANA using SUM and SWPM - Setup backbone, System monitoring, Early watch report in Solution manager 7.2 - Maintained HANA database backup and monitoring using HANA studio. - HANA Database upgrade, HANA Client upgrade - Upgraded Solution Manager from 7.1 to 7.2 SP5 including System monitoring configuration and ChaRM. - Performed Basis administration activities essential to the delivery of SAP services and projects. - Completed of operational basis tasks related to production and non-production systems. - Installed, configured, backup and restore, troubleshooting for SAP NetWeaver, SAP HANA and Linux. - Applied Enhancement Pack, SPS Patches and upgrade on SAP.
Analyzed, scaled stakeholder’s requirement and offered expertise in SAP and AWS Cloud computing; finding solutions to client’s problems, providing time flexibility to meet their needs. Supported SAP installation, SAP and Cloud server configuration, and SAP related modules architecture on Cloud. - Experienced deep knowledge of SAP NetWeaver platforms, SAP IDES, SAP HANA and S/4 HANA - Implemented and configured Windows or Unix Servers on Amazon Cloud - Installed, configured, backup and restore, refreshes SAP products on Cloud - Applied Enhancement Pack, notes and patches on SAP - Deigned, sizing SAP system landscape cost-effectively and configure systems on Cloud
Functioned as SAP Basis and project planner, cooperated with 10+ business functional department to accomplish more than 20+ business projects and technical planning. Worked on large scale of SAP Systems; 7TB Databases, 100+ SAP servers, 10+ SAP landscapes, Configured Parallel landscapes and supported 2,000+ concurrent users including Customer Sales Representative Set up Transport Management System cross parallel landscape and Export/Import of Transport Request. - Installed and configured SAP Solution Manager 7.1 to improve SAP system, monitoring and performance by finding root causes. - Reduced security team’s work load and saved response time by installing and configuring Single Sign-On 2.0 among SAP, Portal and windows login using X.509(SPNEGO) and Kerberos using Secured Login Server for 500 Customer Sales Representative. - Maintained production servers by monitoring and making performance improvements and managed TDMS. - Applied SAP and SAP Support packages & Notes and upgraded enhancement packages, at least 2 times per year for 100+ servers, maximizing system stabilization, performance and bug fixes. - Refreshed SAP 1000+ times using Homogeneous system copy using NetApp Clone or MS SQL database backup, providing development and testing systems for business functional teams use. - Installed and configured Enterprise Portals, deploying patches using NWDI or JSPM. - Maintained Database backup, recovery and update index statistics using MS SQL environment, enhancing system security and performance improvement. Projects - Single Sign-On 2.0 configuration using Secure Login Server & Client using SPNEGO - SAP Solution Manager installation and configuration - End User Monitoring Setup and robot installation to monitor system reliability - SAP domain migration using SWPM(Software Provisioning manager) for ABAP and Java stack and build new SAP for SAN migration - ChaRM domain landscape design and configuration
Led SOD project, worked with 30 managers and identified risks based on SOX and implemented SAP authorization with project period of 1 year and 3 month verification period. Implemented SAP authorization and SAP data risk management for ~1.6K users. - Led Segregation of Duty project (SOD) with 30 team managers by acting as Project Manager. - Developed Authorization Conflict Matrix, following company SOX. - Reorganized business flow, eliminating security conflicts and applying to SAP system. - Audited IT data security and SAP authority based on internal SOX, enriching company data security and financial protection.