Liberty Hill, Texas, United States
Motivated and dependable professional.
In my role at Gallagher Bassett, I effectively manage intricate client relationships while ensuring timely resolutions for claims. I coordinate medical care for injured workers and negotiate settlements that satisfy both parties. My focus on balancing competing interests allows for smoother claim processing and enhances client satisfaction.
• Managed complex client relationships, balancing competing interests to achieve common goals. • Developed and executed action plans for timely and cost-effective claim resolutions. • Assisted injured workers in coordinating their medical care and negotiating agreeable settlements. • Handled both litigated and non-litigated claims, ensuring compliance and satisfaction for all parties involved.
* Handled all aspects of claims for a Third Party Administrator after completing training program.
* Supervised contact center for a local ticketing agency operated by a live theatre venue. * Responded to customer, vendor and client inquiries.