Copenhagen, Capital Region of Denmark, Denmark
I lead a multicultural team of Paid Social Specialists based in Copenhagen and Madrid, bridging the gap between deep technical expertise and strategic business leadership. My focus is simple: ensuring our clients win, our business grows, and my team thrives. Managing a diverse talent pool of people from all over the world has taught me that great leadership is rooted in understanding different cultures and valuing the individual. I am dedicated to creating a workplace where employees feel seen and are given the roadmap to reach their full potential. The Foundation: Before moving into leadership, I spent years as a specialist delivering results for global advertisers like Logitech, Samsung, Mercedes-Benz, Netflix, and Burger King. This hands-on experience ensures that as a Director, I don't just lead – I understand the craft at its core.
As Customer Success Manager at deepdivr.io, my responsibilities include: ∙ Maximising customer success with deepdivr platform ∙ Training new customers (setup, education, counseling) ∙ Working with customers to identify their needs and guide them to reach their goals in the best possible way ∙ Talking to existing customers and help them get the highest ROI from their social media advertising. ∙ Setting up live-presentations and onboardings to show new and existing customers how deepdivr.io works. ∙ Helping customers implement best-practices through the deepdivr.io platform. In short, my job is to make the customers as happy as possible. Other tasks that I've managed are: • Newsletters and Blog Posts • Lead Management • Marketing Automation • Content Marketing
I am a highly organized Social Media Specialist and a detail-oriented team player with strong technical aptitude in paid social platforms namely, Facebook/Instagram, Snapchat, LinkedIn and Twitter. Key responsibilities include: ∙ Developing paid social media plan recommendations for assigned clients that meet clients’ campaign goals and target audiences ∙ Developing a positive experience and relationship with clients maintaining day to day communication ∙ Executing social media campaigns, and purchasing social media ads from the different self-serve platforms ∙ Ensuring that all projects assigned are executed accordingly ∙ Managing, analyzing and optimizing social media campaigns ∙ Ensuring that campaigns are executed with the highest level of quality and accuracy ∙ Sourcing, compiling and providing research materials when required ∙ Participating in assigned client meetings and presentations ∙ Pro-actively identifying project issues/problems, assisting in issue/problem resolution and providing project updates