karthick aanoor

Manager UX Architect at EY

Bengaluru, Karnataka, India

About

I’m a UX Manager with 18+ years of experience leading enterprise-scale digital transformation across Multiple sectors like Wealth & Asset Management, Telecom, Pharma, and Insurance domains. I specialize in aligning customer experience strategy with measurable business outcomes — revenue growth, operational efficiency, and digital adoption. I operate at the intersection of experience design, business strategy, and data intelligence — positioning UX not as execution, but as a growth enabler. My leadership focus areas: • CX transformation across omnichannel ecosystems • Data-driven experience design • Design systems & governance at scale • Revenue and operational impact through UX and RFP responses Leadership & Organizational Impact: • Led cross-functional design teams (20+ designers, researchers, content strategists) • Established UX governance framework across multiple product lines • Built and scaled enterprise design systems • Integrated UX with Product, Engineering, Compliance & Data teams • Defined UX KPIs aligned with revenue, efficiency & CX metrics • Introduced design maturity model across organization Focus: Turning fragmented digital products into unified customer ecosystems. Enterprise UX is not about interfaces. It is about aligning human behavior, business strategy, data intelligence, and operational efficiency into scalable experience ecosystems. I believe in: • Designing for measurable outcomes • Embedding UX into organizational DNA • Driving impact through systems thinking • Elevating design from execution to strategy

Experience

  • EY (Bengaluru, Karnataka, India)
    • Manager UX Architect
      Oct 2022 - Present · 3 yrs 9 mos

    • Associate UX Architect
      Mar 2020 - Oct 2022 · 2 yrs 8 mos

  • (16 yrs 10 mos)
    • User Experience Manager
      Mar 2020 - Present · 6 yrs 4 mos

      Managing team members across multiple projects related to UX/UI Design. Working with multiple clients in cross functional platforms. Have a proven tack record of providing high quality deliverables. Tasks include Team management, RFP creation, Work and build brand guidelines for multiple projects, User research, User flow, Wireframing, Prototyping, Micro Interactions, Augmented Reality, Mural deign.

    • Senior Software Engineer
      Nov 2018 - Feb 2020 · 1 yr 4 mos

      Started working as a UX/UI designer and worked on multiple projects with the most renowned telecom company in the US. Acted as a main team player in handling the UX/UI design projects and deliverable. Trained my team as per the market standards related to tools and technology.

    • User Experience Engineer
      Oct 2012 - Oct 2018 · 6 yrs 1 mo

      Stared working as a visual engineer and a visual UI designer, worked on multiple projects related to designing 3D models for database and designing UI for simulation related Apps for simulation training. Trained the indian navy on tools and tech related to simulation.

  • Senior Software Engineer (UX/UI designer) at CGI
    Nov 2018 - Feb 2020 · 1 yr 4 mos

    Worked as a UX/UI designer by handling a team and coordinating with the onshore clients to understand their needs and requirements related to UX/UI design, which includes UX research, User story, Wireframing, Prototyping etc. worked with one of the top Telecom industry in US.

  • Senior visual Engineer at HALBIT
    Oct 2012 - Nov 2018 · 6 yrs 2 mos

    • Responsible for understanding the client’s requirements, devising and proposing a feasible solution. • proficient in creating web pages and mobile layout design and planning mockup's using photoshop ,creating prototypes using Adobe XD, Sketch, exploring new formats, concepts, colors and providing typographic solutions to appeal specific audiences. • Modeling, Texturing and building environments both low and high poly. • Responsible for preparing textures in Photoshop. • Work oriented and prepare plans which will help in easy modeling techniques and Delivering Production quality work. • Create & maintain project documentation including issue trackers, delivery trackers & resource utilization. • Creating soft panel gauges in vaps. • Lead a team of 4-6 members & helped the team in getting acquainted with the softwares and simulation related tools and techniques. • Coordinated with cross-functional teams –software department and hardware department in completing simulators successfully.

  • visual database modeler . CAE at CAE
    Sep 2009 - Oct 2012 · 3 yrs 2 mos

    Key Projects Handled: worked on major airport 3D models. (buildings, jet ways, control tower, terminal etc.. Some of the projects worked on:- Canada:- Montreal, Toronto. Germany:-Resolute Bay, Dusseldorf, cologne, Frankfurt, Bermen. USA :- Charlotte, Denver, Dallas, LosAngeles, OrlandoFL ,Lake Charles, San Francisco International Airport, John Wayne Airport. Ireland:-Dublin. Finland:-Helsinki. Egypt:- Cairo. France:-Lyons, Marseilles, Toulouse. Italy:- Milan, Milan(linate), Rome. Turkey:-Istanbul. New Zealand:- Auckland, QueensTown. Japan:-Osaka KS, Kobe. Honk Kong:-VHHH. Indonesia:-Jakarta. Australia:-Brisbane, Melbourne, Sydney , Canberra, Perth international. Konya:-LTAN. China:- Chengdw, Xiamen. Spain:-Leon. Austria:- Vienna International. Taiwan:-Chiang Kai Shek. Chile:-Santiago de Chile - Arturo Merino Benitez, Beijing Capital International Airport. Guadeloupe:-Saint Martin-Princess Juliana International Airport. • Developing 3d models and Textures according to projects. •Building Organic, Inorganic, High Poly, Low Poly models. • Texture creation in Photoshop. • Work oriented and prepare plans which will help in easy modeling techniques and Delivering Production quality work. • Creating soft panel gauges in vaps.