Karin Hengstler

Senior Cluster Revenue Manager bei EVENT European Services GmbH

Frankfurt, Hesse, Germany

About

Highly motivated Revenue and Sales professional with work experiences in Europe and Middle East. Broad ranging experience encompassing cluster role for Revenue and Reservation, integral role in the installation team for IDeaS V5 and the set up of the BAR system interlinked to Opera and RedX (SynXis’s Distribution Management System).

Experience

  • Event European Service GmbH (Full-time · 6 yrs 7 mos)
    • Senior Cluster Revenue Manager
      Dec 2019 - Present · 6 yrs 7 mos

      - Setting correct online pricing for 1 hotel - Forecasting, Revenue and pricing meetings - Manage all systems (e.g. PMS, CRS Concerto, Channel Manager) - Work closely with the hotel and colleagues to achieve given goals - Ensure that standards and guidelines are implemented and correctly used

    • Senior Director of Revenue Management & Projects
      Sep 2022 - Feb 2026 · 3 yrs 6 mos

  • Revenue Manager at Thomas Cook Hotels & Resorts
    Sep 2019 - Nov 2019 · 3 mos

    - Setting correct online pricing for 4 hotels (owned/managed/leased) - Forecasting, Revenue meetings - Manage all systems (e.g. PMS, CRS, Channel Manager) - Promotions and sales actions where and when needed - Work closely with other divisions to achieve given goals - Ensure that standards and guidelines are implemented and correctly used

  • Revenue Manager at The Diplomat Radisson Blu Hotel, Residence &Spa
    Jan 2015 - Aug 2019 · 4 yrs 8 mos

    Responsible for 2 hotels including -forecasting, budgeting, rate finding -putting RHG standards and guideline into use -staff management of 3 employees, cross training for front office and M&E employees.

  • Revenue Manager at Gloria Hotel
    Jul 2011 - Jan 2015 · 3 yrs 7 mos

    Responsible for 2 hotels, 2000 units including -forecasting, budgeting, rate finding -implementing reservation standard and guidelines -implementation of a central reservation departments for both hotel, staff management and training of 12 employees -

  • Director of Revenue at Rotana
    Sep 2009 - Jul 2011 · 1 yr 11 mos

    Responsible for 2 hotels including, -forecasting,budgeting, rate finding -putting Rotana standards and guidelines into use -staff management and training 5 employees