Riyadh, Saudi Arabia
Cloud Security
Leading the Security & Digital Workplace strategy across Saudi Arabia, with full ownership of revenue growth, pipeline acceleration, and deal execution across enterprise and strategic accounts, driving end-to-end revenue growth and strategic customer engagements across enterprise, public sector, and commercial segments. Driving the complete customer lifecycle, from identifying opportunities and shaping complex deals to securing wins and enabling successful delivery, while positioning security as a business enabler rather than a cost center. Owning the full services lifecycle, from pipeline generation and opportunity shaping to solution positioning and successful deal closure, ensuring strong alignment between business needs and technology outcomes. • Owning and driving multi-million pipeline and revenue targets across Saudi Arabia. • Influencing executive stakeholders and positioning strategic transformation initiatives. • Converting technology capabilities into measurable business outcomes and risk reduction. • Maximizing vendor funding programs and incentives to accelerate growth. • Leading the creation of standardized, scalable service offerings to increase win rates and reduce sales cycles. • Establishing trusted advisor relationships with customers and stakeholders. Focused on building high-impact, repeatable sales motions that enable faster growth, stronger partnerships, and consistent delivery success.
Working the security domain in presales and delivery teams to enable and implement innovative security solutions. Building cutting-edge solutions and crafting compelling RFPs, while fostering strong relationships by providing technical guidance and supporting our customers, ensuring their needs are met with excellence. • Leading the presales activities and engaging with clients to comprehend their unique challenges and objectives, developing and implementing tailored cloud and security solutions/services • Leading Security domain in KSA. • Collaborating with internal teams, external partners, and clients to ensure that solutions are seamlessly integrated and aligned with broader business and IT strategies • Designing and architecting high-level and low-level documentation for Microsoft, GCP and AWS solutions • Designing and supporting Crayon cybersecurity projects for Microsoft security bundles and non-Microsoft controls • Collaborating with third-party vendors in solution implementation/delivery when needed • Leading team of consultants throughout the cloud security projects
Scale Customer Engagements Scale Through Partners Build Strategy Solution Design and Proof Education Technical Sales
Thought Leadership - Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security. Be a Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap. Trusted Advisor - Empower customers in their Microsoft Security adoption journey, being hands on with them to envision and define a Secure strategy, Architecture, and implementation of necessary security controls aligned with M365 E5 and Microsoft Azure Security workloads while ensuring operational health. Understand Customer/Partner Technical Environment - Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits “Secure by Design” framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment. Architecture Design and Deployment - Run Architectural Design Session to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production Practice Development - Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform. Customer Usage - Position and deliver solutions that drive Security product usage.
Customer Impact - 40% • Participates in proactive delivery, spots performance issues, analyzes problems, develops solutions to meet customer needs (including skilling needs), represents them. • Engages in strategic service delivery planning, in partnership with the account team, to strengthen targeted customer relationships and support accurate customer contactability for surveys. • Gathers customer impressions of products and services and integrates this feedback into decision making and service delivery planning. • Seeks information about the underlying needs of customers and recommends service delivery to meet those needs. • Provides and drives actionable feedback across groups about the customer/partner experience and competitor threats. • Understands customer/partner requirements and can map the adoption and optimization of Microsoft technology solutions accordingly. • Provides the most effective method of service delivery by analyzing trends and common themes across customers. • Builds plans that consider potential obstacles and immediate and long-term consequences. • Demonstrates expertise in a specific solution, or several products, feature functions, or services. • Provides stakeholder assistance throughout deployment to avoid/resolve technical issues. Business Impact - 40% • Seeks opportunities to drive Customer Success business results by collaborating with multiple team members. • Identifies opportunities to articulate business value and grow customer/partner relationships in alignment with Customer Success business priorities and stakeholder management principles. • Prioritizes Managed IP/Community IP re-use where appropriate to accelerate customer outcomes. • Contributes to IP creation and updates by identifying gaps through delivery. • Participates in relevant communities to share expertise and learn from others. Individual Impact - 20%
• Responsible for providing cloud service support for all Vodafone Operating Companies around the world acting as a 2nd and 3rd line teams regarding different infrastructure, enterprise and consumer services. • Mainly supporting Office 365 with all of its applications ( Exchange, Lync, SharePoint ) troubleshooting exchange servers using PowerShell application and accessing Microsoft servers and domains, also migrations. • Recently acting as a 2nd to 3rd line support team for google apps for all Vodafone Operating Companies around the world. • Handling other Vodafone Services regarding licenses of O365 as well.
• Support remotely technical issues considering Windows, all versions of Office including O365 and other Microsoft products, Supporting the whole Middle East