Karén Mkhitaryan

CMO | B2B SaaS & Gamification | Growth & Performance Marketing | CAC/LTV Optimization & International Expansion

Madrid, Community of Madrid, Spain

About

Growth Marketing Leader and CMO with 10+ years of experience driving scalable revenue across B2B SaaS, SportsTech and fast-growing startups. Member of the executive leadership team at a B2B SaaS company, aligning marketing with product, sales and finance to support international expansion and sustainable growth.​ Recognized for reducing customer acquisition costs, achieving 5.6x ROAS on key campaigns and building high-performing marketing teams of 7–12 people across performance, content, CRM, analytics and creative. Experienced in leading full-funnel strategies, from awareness and demand generation to retention and expansion, with a strong focus on CAC/LTV efficiency and solid unit economics.​ Skilled in marketing automation and data-driven decision-making, working with Salesforce, HubSpot, Zoho, Make/Zapier, Lemlist, MailChimp, GA4, PowerBI, SEMrush and Ahrefs to turn insight into action. Used to operating at executive level, contributing to company-wide decisions on growth, product roadmap and commercial strategy as part of the executive committee.​ Multilingual (Spanish, English, Russian) and comfortable in international, cross-functional environments, remote collaboration and multicultural teams. Passionate about combining strategy, creativity and analytics to build brands and marketing engines that scale

Experience

  • Chief Marketing Officer at Game Strategies
    May 2024 - Present · 2 yrs 3 mos

    Lead marketing strategy for a B2B SaaS gamification platform, aligning with C-level, Product and Sales as part of the executive leadership team.​ Reduced customer acquisition and lead costs through data-driven optimization using Salesforce, GA4 and SEMrush, plus performance campaigns on LinkedIn and Google Ads.​ Drove strong ROAS (5.6x) and healthy CAC/LTV economics, validating a scalable growth model in key markets.​ Manage a team of 9 marketing professionals across performance, content, SEO, email, PR and events, working with Agile methodology.​ Built automated marketing operations with Make/Zapier, Pardot and PowerBI dashboards to improve visibility, speed and decision-making.

  • Head of Marketing & Sales at HeyBlas
    Jan 2024 - May 2024 · 5 mos

  • Head of Growth & Marketing at KOP Stadium
    Sep 2022 - Dec 2023 · 1 yr 4 mos

  • Marketing and Communications Director at Grupo La Musa
    Jul 2020 - Aug 2022 · 2 yrs 2 mos

    Led marketing for a multi-concept F&B group, combining digital and offline strategies to grow sales and optimize costs.​ Planned and executed go-to-market strategies for new restaurant openings, including positioning, digital campaigns and local PR.​ Managed and developed the marketing team, coordinating 360° campaigns across multiple brands.​ Improved website and digital presence with UX and campaign optimizations, increasing conversion and online performance.​ Oversaw graphic design and visual identity to ensure consistent branding across all touchpoints.

  • Co-Founder & CMO / Co-CEO at FITTRAIN
    Aug 2016 - Sep 2020 · 4 yrs 2 mos

    Co-founded and co-led a fitness & wellness startup, building the brand and revenue engine from zero.​ Directed all marketing activities (paid media, social, email, PR), supporting the scaling of a recurring client base and strong retention.​ Built and managed a multidisciplinary team of 12 professionals (trainers, physiotherapists, nutritionists) across operations and strategy.​ Developed strategic partnerships to amplify brand reach and drive acquisition in key segments.​ Introduced product-led growth and referral mechanisms to encourage organic growth and loyalty.