Greater London, England, United Kingdom
Karen Dunn is a Product leader with a background in AI and machine learning across web, mobile apps, tablet and mobile wallets. Karen did her MBA at Warwick Business School, majoring in Innovation and Strategy. Specialties: Strategy, Innovation, Product development, Customer experience, AI, ML, and Design Thinking Interests: FinTech, Payments, IOT, Entrepreneurship, Cognitive computing and NLP.
Data Production Manager for International (current role) Successfully launched Vanguard UK's first Mobile app which had 57% of all logins vs. the secure website in the first 6 weeks of launch and a CSAT of 4 out of 5 Managing the in-life experience for the Vanguard Germany mobile apps Product owner, launching Vanguard UK's first Managed product which achieved its OKRs in the first 2 weeks and 7 hours of launch
AI and Personalisation Lead Using Machine learning algorithms and AI to ensure users get the most relevant content across Sky Q, Sky Glass, Sky Go, Sky + and NOW TV leading a team of two product managers
Product lead for ML Advice, Payments, Open banking, ISA, HMRC Relationship manager - while leading HMRC API integrations Working with Data science and developers to use Machine learning algorithms to help customers make the most of their money and investments
Leading a global team of 5 for Sage.com, Launching personalisation, Building Sages user research team, CRO, a/b testing and on site search across 24 markets.
Product Manger for the logged in experience for iOS, Android, front end, back end and billing system.