Metro Manila, National Capital Region, Philippines
ZyXEL Communications Corp (Philippine Representative Office) - Using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records and databases. - Organizing and storing paperwork, documents and computer-based information - Prepare reports, memos, letters and other documents. - Responsible for logging and updating of the list such as demo units, delivery receipts/items, demo pull out, inventory, ZyPH member leaves. - Update and submit progress of weekly pipeline report to the person in charge - Responsible for updating weekly/monthly expense of the office and reimbursements of the team. - Arrange schedule meetings for ZyPH members and partners/clients. - Attending meetings, taking minutes and keeping notes - Ordering and maintaining stationery and equipment supplies - Continue to build the channel business by developing and executing partner recruitment strategies and tactical plans for multiple and diverse partner channels. - Manage channel business by working with existing and new Dealers, Retailers and Specialized channel partners - Support partners by organizing training and seminars - Generate channel and partner leads - Coordinate partners and ZyXEL team for product presentations, demonstrations, and proposals - Identify potential partner needs and interests and effectively communicate benefits and opportunities of partnering with ZyXEL -Create, write, distribute and route partner proposals, sales support materials, including sales ideas/collateral, and product and sales management presentations -Perform other task assigned by the Managers
-Receives telephone/email requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from partners and vendors. - Makes price proposals (new and renewals) for below products, immediately based on the price book or quotations provided by the vendors. Prepares proposals and forward to the partner/reseller. - Watchguard, F5 Networks, McAfee, Infoblox, Palo Alto and Polycom - Contact/email vendors and submit necessary documents if the partners/clients are requesting for special discounts. - Check with Finance/Admin concerning credit status of customer when (rush) orders are received and proceed in processing of PO if there are no issues. - Prepares paperwork (purchase order, copies of invoice, and demo agreements) to be submitted to Admin/clients. - Provide accurate information regarding sales report (of a certain product as requested by the vendor), availability of in-stock items and availability of the demo units. - Obtain accurate information from vendors/head office relating to shipment dates and expected date of delivery in order to meet customer's delivery requirements. Relays this information to reseller/client. - Process purchase orders (PO) and sends invoice and license to the partner/reseller, in absence of the person in charge. - Achieve quarterly target set by the vendors - Acts as telemarketer (if there is an event) to confirm their contact information and attendance. - Assist in scheduled physical inventory counts - Acts as receptionist and telephone operator. - Perform other duties as assigned
- Pick up calls made to the Petron Card’s Business Group’s hotline and route them to the proper authority. * Petron Fleetcard concerns from various accounts and merchants. * Report on defective POS terminal from Merchants. * Petron BPI Mastercard concerns from card holders. * Petron SM advantage program and POS terminal concerns from various program members and merchants. * Petron E-fuel concerns. - Download the negative files of suspended of closed cards or accounts from POS terminals and whenever possible, immediately provide the required assistance or refer the needs to the concerned personnel. - Process new Fleetcard Accounts and Additional Cards for existing Fleetcard accounts including: * Encoding of Account particular. * Encoding of vehicle/card details. - Conducting quality assurance measures for new and additional cards. - Packaging and batching of cards for issuance to various accounts. - Perform card maintenance for post paid and prepaid accounts. - Checking and updating/editing the card parameters to the Host Operating System. - Verifying new card values by performing balance inquiry on every card and comparing the parameters with those in the card maintenance form. - Perform other activities that may be assigned by Cards General Manager, Cards Operation Manager or Cards Operations Officers from time to time.
- Reimburse phone bills of Merchants located in province if Fleetcard numbers are being used. - Printing of Account’s monthly Statement of Account. - Report terminal concern of the Merchants to the assigned Technicians. - Printing of Merchant’s quarterly Withholding Tax certificate. - Sending monthly payment reports of the Merchants. - Filing of documents related to Fleetcard operations. - Perform activities that may be assigned by the higher authorities.