Greater St. Louis
Highly accomplished professional with a history of inspiring teams, boosting productivity and improving human resource functions within an organization. Outstanding career includes eighteen plus years of progressive experience, and over eight years at the senior management level. Proven expertise in all aspects of Human Resources including: employee relations, recruitment, retention strategy, conflict resolution, change management, strategic planning, budgeting, performance management, safety, management training, benefit administration, knowledge of HR laws and investigations. I am mature, logical and have a genuine interest in helping people. I believe in the power of servant leadership to guide teams and deliver an exceptional employee experience.
• Serve as a key member of the senior leadership team. • Responsible for leading all human resource functions in the organization. Manage a staff of two employees. • Developed leadership training to provide managers with the tools needed to lead and retain staff. • Implemented a team to develop new hire orientation and training, reducing turnover in the first six months by 30%. • Executed new work safety plan yielding zero workplace incidents for the last six months. • Developed new PTO policy to replace outdated vacation policy that reduced absenteeism in the plant by 10%. • Serve as a catalyst to lead the SLT in the development of an organizational strategic plan using the mission and values of the organization. • Changed processes and policies to align LMC HR to industry best practices. • Recommended changes to the salary scales to aid with overall retention. This resulted in a 14% decrease in turnover for Q1 2020. • Developed a formal disciplinary and performance improvement process. • Implemented a formal investigation process ensuring all employees are treated fair and consistently across the organization. • Enhanced time off benefits by adding new sick leave policy. The policy was very well received by employees increasing morale within the organization.
• Served as a key member of the executive leadership team. • Managed a team of 9 HR professionals to cultivate a unified consistent delivery of HR services. • Developed a strategic plan that supports the networks operational goals. • Maintained annual SW&B budget for the organization. • Developed active recruiting strategy resulting in the ability to quadruple workforce in 36 months. • Efforts led to recognition as one of the top workplaces by the St. Louis Post Dispatch for four consecutive years. • Streamlined the onboarding process to cut new hire orientation from two months to 14 days. • Developed a workers’ compensation strategy that included Poet testing, safety plans, safety committees, 10-foot circle of safety; lowered incidents from 44 to 21 from 2017 to 2018. • Identified nursing salary as potential barrier to recruiting top talent; led transition from 25 to 50% tile (industry average) wages resulting in a 10% reduction in turnover, 2017. • Reduced first-year turnover after developing and presenting a four-hour class on interviewing and the first ninety days to the network leadership team. • Championed new engagement strategies, a mentorship program and succession planning to improve employee engagement resulting in 10% improvement network wide. • Reduced first-year turnover by 14% and overall turnover by 13%. • Planned and launched large scale employee engagement events around the internal engagement survey resulting in a 10% increase in participation across the network. • Oversaw all employee/patient related investigations network wide. • Participated in Joint Commission and CARF audits. During my tenure there were zero findings and HR received recognition for best practices twice.
Formulates and recommends Human Resource policies and procedures in alliance with organizational policies and company philosophy. Determines and recommends employee relations practices necessary to establish a positive employer/employee relationship and promotes a high level of employee morale. Functions as company Compliance Officer. Ensures the company complies with all legal and governmental regulatiions affecting Human Resource functions including OSHA, EEOC, ADA, DOL, FLSA, and Title VII. Benefit administration and design of new plan documents. Maintains and develops job decriptions. Maintains and develops new policies and proceedures for the employee handbook. Oversees performance managment process with supervisors, coordinators, and management. Conducts and reports on Human Resource studies including, but not limited to, job openings, tracking turnover rates, employee satisfaction surveys, and annual employee professional development programs. Assist and advise all managers on Human Resource and employee relations issues. Workers compensation case management and claim reporting of all incidents to the insurance company. HIPAA violation intake, investigation and reporting. New employee background screening. Recruitment functions as needed. New hire orientation as needed.