United States
15+ years in food service, leading multi-unit teams focused on profit and loss margins, safety, engagement, and mostly hospitality. I pride myself in fostering a growth mindset across my team, encourage development, and build trust with stakeholders through transparency and consistent results. Known for analytical thinking and data-driven decision-making, I maintain high operational standards while driving continuous improvement. Proficient in Workday, Google Office, Workforce Dimensions, OKTA, Tableau, Workplace, and Microsoft Office Suite.
- Lead and inspire the team to build strong client relationships and achieve goals in profitability, safety, employee engagement, and hospitality. - Analyze risks, rewards, and impacts of decisions, incorporating input from team members and stakeholders. - Foster a transparent, accountable, and safety-focused culture, delivering exceptional guest experiences. - Meet or exceed client needs, support account retention, identify cross-selling opportunities, and build lasting relationships. - Oversee multi-unit operations, including safety, marketing, nutrition, culinary services, and hospitality, ensuring smooth execution and high standards. - Ensure compliance with regulations through audits in areas like food storage, sanitation, and guest services. - Manage campus financial performance, collaborating with leadership on reporting, forecasting, and budgets. - Apply HR policies consistently and fairly, promoting a positive and inclusive environment for employees and guests.
- Oversight of multi-unit operations -Recruiting, leading, coaching & retain a high-performing team of Senior Managers , Operations Associates (25+ indirect reports) and skilled kitchen level associates -Project managed over 3 campus, 20+cafe and concepts through covid shut downs and re-openings with team of highly skilled team of operations managers. -Fostered Diversity and Inclusion as a council member of a Employee Resource Group for API community in our company -Interacted with 5+ client relationships simultaneously -Data Entry audits and assessments - Worked with multi facet client tech and company specific tech; ex. Workforce Dimensions, OKTA, Tableau, Workplace, Microsoft Office Suite. - HR acumen in company policies and accountability - Experience with Bay Areas local 19 union employees - Collaboration with multi department team leaders focused on company goals & deadlines - Compliance with internal QA regulations & federal regulatory agencies - Creation of training materials & collaboration with various individuals & education levels - Strategic project management role supporting culinary team & interdepartmental interactions using shared One Drive, Google Docs, Smart sheets other company specific management tools.
-focus on all safety initiatives -uphold client satisfaction -maintain quality menus -promotions and marketing materials -manage staff and payroll -financial responsibilty per fiscal year -team member training
-uphold client satisfaction -maintain quality menus -promotions and marketing materials -manage staff and payroll -financial responsibilty per fiscal year -food and employee safety and sanitation.
- Cook at private events/ venues -maintain cleanliness and food safety -organizes the kitchen on events -on site kitchen staff management -Employee training and management -Product Costing and vendor relations -Oversee production -Staff Scheduling -Sanitation and food quality/safety -Menu developing -Preparation of production -Event management -Food costing -Purchasing
-assisted in food cost , pricing -managed seasoned staff -ability to work all stations -cleanliness, organization of the kitchen -professional mannerism -inventory auditing -menu creation -produce and bakery ordering - Invoicing and P/L -Pantry/Line cook/catering chef 2006-2008 (HP) -Catering lead during 2008-2009 (Sun Micro.) -Manager assistance 2010-2011 (Salesforce) -Sous chef 2011-2013 (Gilead)