Delhi, India
Customer Success Consultant at Cvent with 2+ years of experience supporting enterprise clients on a global SaaS platform. I specialize in client success, technical troubleshooting, and customizing event solutions using HTML and CSS to deliver seamless digital experiences. I’ve worked closely with clients to resolve complex platform issues, implement tailored solutions, and ensure high satisfaction and adoption. My background in SaaS, combined with prior experience in sales and collections, has helped me develop strong skills in client relationship management, problem-solving, and business communication. Currently expanding my technical skillset in JavaScript and web technologies to bridge the gap between client success and technical solutions. I’m passionate about growing into more technical, solution-oriented roles such as Customer Success Engineer, Solutions Consultant, or Technical Account Manager. Open to connecting with professionals in SaaS, customer success, and technical consulting.