Karabo Mercy Aphane

Office Administrator | Data Entry & Bookkeeping | Strong Customer Service Background | Open to New Opportunities in Admin & Finance

Pretoria, Gauteng, South Africa

About

I am a motivated and detail-oriented professional with experience across office administration, bookkeeping, customer service, and field research. I’ve worked in both retail and government environments where I developed strong interpersonal, problem-solving, and time management skills. As an aspiring economist with a strong interest in economic policy, data analysis, and sustainable development. I hold a Bachelor of Arts in Politics, Philosophy, and Economics, where I developed analytical thinking, quantitative reasoning, and a solid understanding of macro- and microeconomic principles. I bring not only administrative expertise but also critical thinking and an understanding of systems, governance, and communication. I’m passionate about using economics to understand complex social challenges and drive positive change. My academic background is complemented by hands-on experience in data capturing and public service through my role at Statistics South Africa, where I engaged with communities and contributed to national data collection efforts. I’m eager to grow in areas like economic research, policy analysis, and financial modeling, and I am open to internships, graduate programs, or entry-level roles in government, think tanks, NGOs, or the private sector. I’m currently seeking new opportunities in administration, finance, data entry, or customer service, where I can contribute my organizational skills and learn in a growth-focused environment.

Experience

  • Till Operator/ Customer Assistant at Woolworths
    May 2023 - Jul 2024 · 1 yr 3 mos

    I excelled in delivering top-notch customer service and managing transactions at Woolworths, resulting in a more efficient shopping experience. • Handled cash and card transactions with a focus on accuracy and customer satisfaction. • Maintained product displays and backroom stock, enhancing the store's operational efficiency. • Implemented loss prevention strategies, significantly reducing shrinkage and ensuring product security.

  • Data Capturer-Fieldworker at Statistics South Africa
    Feb 2022 - Apr 2022 · 3 mos

    I effectively captured and updated census data while engaging with residents in the City of Tshwane, ensuring accurate representation in national statistics. • Conducted interviews and provided assistance to residents, improving understanding of census requirements. • Developed strong communication skills through direct interaction with diverse community members. • Contributed to the mission of Statistics South Africa by enhancing data accuracy and reliability for informed decision-making.

  • Office Administrator /Bookkeeper at Dynamic Tracing
    Jan 2020 - Dec 2021 · 2 yrs

    In my role at Dynamic Tracing, I effectively managed office administration and bookkeeping responsibilities, ensuring financial accuracy and operational efficiency. I coordinated meetings, took detailed minutes, and maintained organized filing systems. By utilizing Swordfish software, I streamlined debt collection reporting, which significantly improved our financial oversight. My proactive approach to monitoring budgets and reconciling accounts helped identify and address potential issues promptly.