Baku Ekonomic Zone, Azerbaijan
Expert with a history of working in banking and fintech spheres. Skilled in payment systems, POS-terminals, e-commerce integration, acquiring projects, product development, bank processing and operational fields.
E-comm solutions International money transfer systems Digital wallet solutions Payment Services, Payment Gateway Related Virtual POS projects Open banking integrations Internal & External API integrations Partner client API integrations Testing new projects in test and production environment. Negotiations with other units and institutions (payment systems/vendors/partners) Consultation on strategic and operational decisions concerning electronic payments (issuing, acquiring & e-commerce). Coordinating works with bound teams during all stages Project, product and process implementation Manage key stakeholders including Finance, Operations, Risk and Fraud, Systems Support and the Customer Helplines, and incorporate their requirements into the new payments platform Managing and developing the payments providers to ensure delivery of SLA’s and KPI’s in line with set business targets. Formulate strategic and operational objectives Find ways to increase quality of customer service Recruit, select, train, assign, schedule, coach, counsel, and discipline employees Manage staff levels, wages, hours, contract labor to revenues Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
The expert group has been established to ensure coordinated and effective combat against fraudulent activities encountered by payment organizations in the field of digital payments. The group’s activities include the mutual exchange of information related to fraud cases, the identification of joint measures to be undertaken, the preparation of relevant proposals aimed at minimizing risks, as well as the study and implementation of international best practices in this field.
POS Terminals, Internet & Mobile Banking related projects Responsibility for internal procedures, rules and instructions. Developments of system required for Acquiring. Preparing requests to software provider. Testing new projects in test and production environment. Following up installation of pos terminals in merchants. Custody on work of company which provides pos terminals service. Negotiations with other units and institutions (payment systems/vendors/partners) Consultation on strategic and operational decisions concerning electronic payments (issuing, acquiring & e-commerce). Stock management Lead by resolving customer issues on POS purchase transactions. E-commerce requests Card storage (e-commerce) POS-Sharing requests Vendor management Relationship with Payment Systems (AMEX, Diners, JCB, MasterCard, UnionPay, VISA) and Affiliate Banks (15 banks) Development of Acquiring network Coordinating works with bound teams during all stages Project, product and process implementation Acquiring tech service - POS service - POS installation - approving the operational expenses of the processing centre, - risk management and the compliance with the legislation and regulations.
Information security/risk/incident analysts Protects system by defining access privileges, control structures, and resources. Recognizes problems by identifying abnormalities; reporting violations. Implements security improvements by assessing current situation; evaluating trends; anticipating requirements.Determines security violations and inefficiencies by conducting periodic audits. Upgrades system by implementing and maintaining security controls. Keeps users informed by preparing performance reports; communicating system status. Maintains quality service by following organization standards. Maintains technical knowledge by attending educational workshops; reviewing publications. Contributes to team effort by accomplishing related results as needed.
Formulate procedures to welcome National Olympic Committee teams of 55 countries and see them off when they leave. Supervise continuous 7 day/week, 24 hours welcome desk operations. Directly hire and supervise staff and volunteers including training and shift scheduling. Keep track of Arrivals and Departures through online AAD system. Coordinate with Logistics, Accreditation, Arrival & Departures to ensure smooth check in, check out of the teams as well as other residents. Formulate, implement, review and evaluate department policies, procedures and standards. Respond to incidents, major customer complaints.