Frederikssund, Capital Region of Denmark, Denmark
Currently serving as a Business Process Architect at Flügger group A/S, contributing to the ERP Replacement program by designing scalable and coherent processes. This role emphasizes aligning operational frameworks with strategic objectives and fostering collaboration across business units in the Nordic regions and Poland. With extensive experience in project management, process optimization, and business transformation, I bring expertise in PRINCE2-certified methodologies, systems thinking, and critical decision-making. My focus is on creating value through simplification, alignment, and delivering solutions that address organizational challenges while driving operational efficiency and trust.
In my role at Flügger, I play a pivotal part in the ERP Replacement program, shaping the operational backbone for the next decade. By designing coherent and scalable processes, I ensure alignment with the company's strategic objectives while enhancing collaboration across various business units and across the Nordic regions and Poland.
• Led global projects from conception to implementation of digital solutions, enhancing employee experience at Novo Nordisk. Project Group +15 direct members and responsible for Design workshops with +50 global participants • Managed relationships with diverse and global stakeholders to ensure alignment and successful project delivery. • Championed innovative strategies that significantly impacted global operations and employee engagement.
• Served as Business Process Owner and Team Lead for the E-commerce team at Coop Danmark. Team of 7 direct reports, Process Experts). • Managed end-to-end business processes and drove process development initiatives. • Collaborated with cross-functional teams to enhance operational efficiency and customer satisfaction. • Fostered a culture of continuous improvement within the Center of Excellence department.
• Oversaw the implementation of SAP S/4 Hana, ensuring seamless integration across business processes. 100+ internal and external consultants and 7 project managers • Enhanced the Sales and Operations Planning (S&OP) process to improve supply chain efficiency. • Led strategic commercial development projects • Inventory optimization by use of KPIs and analytic tools
• Led the Customer Service & Logistics team for Global Strategic Accounts and Bio-energy initiatives at Novozymes, 16 direct reports. • Managed complaint handling, shipping processes, and deployment strategies to enhance customer satisfaction. • Focused on process optimization and people management to drive team performance and efficiency.
• Managed process improvement projects to enhance operational efficiency and effectiveness. • Led transport governance and optimization initiatives to streamline supply chain processes. • Developed key performance indicators (KPIs) to proactively address stock-out situations. • Oversaw tender management and implemented transportation cost reduction strategies to maximize profitability.