Canada
As a Quality Assurance Lead at Coeuraj, I lead a dynamic team of QA analysts, driving improvements in testing efficiency and defect reduction. My role involves developing and executing comprehensive testing processes, collaborating with cross-functional teams, and ensuring alignment on project goals to enhance stakeholder satisfaction. Previously, I honed my skills as a Software Tester at Slice Labs, where I designed and executed various tests to boost application reliability. My journey began with an internship at Airtel as a Network Analyzer, where I maintained network stability and optimized backup procedures. I hold a diploma in Internet Applications and Web Development from Algonquin College, where I focused on software testing, database management, and web application development. My technical expertise spans software troubleshooting, network security, and database management, complemented by proficiency in tools like Jira, Selenium, and Pytest. I am adept at using CRM systems and support ticketing software, with a strong foundation in Windows and macOS environments. My volunteer work at Algonquin College as an Orientation Day Volunteer reflects my commitment to community engagement and effective communication. What sets me apart is my ability to blend technical acumen with strong interpersonal skills, enabling me to lead teams effectively and drive project success. I am passionate about continuous learning and innovation, always seeking opportunities to enhance my skills and contribute to organizational growth. I am eager to bring my expertise and dedication to a forward-thinking company that values quality and collaboration.
●Led a team of 3 QA analysts to achieve a 35% improvement in testing efficiency by implementing new QA strategies and methodologies. ●Developed and executed comprehensive testing processes, resulting in a 15% reduction in defects across 2+ language data projects. ●Identified and resolved 10+ critical defects, enhancing product quality and reducing time-to-market by 20%. ●Collaborated with cross-functional teams to align on project goals, achieving a 35% increase in stakeholder satisfaction.
●Rolled out new operational processes that raised overall productivity by 30%. ●Created comprehensive driver recruitment documentation and policies, reducing hiring costs by 40%. ●Implemented a safety compliance initiative that integrates logbook monitoring with dynamic policy updates for continuous safety improvement. ●Generated five new contracts that contributed to a 33% growth in revenue.
●Designed and executed over 100+ unit, integration, and regression tests, contributing to a 40% increase in application reliability. ●Analyzed and documented 100+ database impacts, leading to a 10% reduction in usability issues. Participated in 20+ design reviews, providing technical input that mitigated potential risks and improved functionality by 5%. ●Delivered detailed test reports, facilitating the resolution of 10+ key issues & enhancing team communication by 25%.
●Maintained network stability by troubleshooting and repairing 5+ outages, resulting in a 4% improvement in network uptime. ●Tested and optimized network backup procedures, reducing recovery time by 10% and ensuring data integrity across 5+ systems. Updated technical documentation, enhancing team efficiency and reducing onboarding time for new team members by 15%. ●Expanded job knowledge by participating in 5+ educational opportunities, contributing to a 20% increase in personal technical proficiency.