Greater Bengaluru Area
I've spent 10+ years doing one thing really well — making sales and marketing engines work. Not just designing processes on paper, but getting into the detail of why pipeline isn't converting, why the sales team is chasing the wrong accounts, why reporting takes three days when it should take three hours — and then fixing it. That's been my world across Sales & Marketing Operations, RevOps, Client Activation, Customer Success, Account Management, and Deal Desk. At Frontier Software, I built the GTM operating model from scratch — ICP profiling, lead scoring, SLA governance, and pipeline reporting. I automated workflows that cut manual workload by 40% and built dashboards that gave leadership real-time visibility into what was working. I was also the person clients called when something was blocked, needed a proposal, or required a business case for the tech team. At Radiant Systems, I managed enterprise accounts — OpenText, MicroFocus, Capgemini, Tesco — handling everything from the first CIO conversation to the signed SLA, including upsell, deal structuring, and renewals. What I bring to any role: strategic GTM thinking combined with hands-on execution. I'm as comfortable building a forecasting model or a coverage plan as I am running a business review with senior leadership. I'm drawn to roles at the intersection of: → Sales & Marketing Operations → Revenue Operations (RevOps) → Client Activation & Customer Success → Deal Desk & Account Management Certified in CRM (IIM Bangalore), RevOps, HubSpot Admin, and Business Analytics. Tools: HubSpot · Salesforce · Apollo · ZoomInfo · Power BI · LinkedIn Sales Navigator · Excel Open to opportunities in Bengaluru and remote roles. 📩 [email protected]
Frontier Software is a global HR and payroll software company. In this role, I lead Sales & Marketing Operations, Revenue Operations (RevOps), and GTM Strategy for the business — owning the full revenue operating model from lead generation through to Demo, client activation, renewal, and account growth. Key areas of ownership: ▸ GTM Strategy & Process Design — Designed the end-to-end lead lifecycle framework including ICP profiling, intent-based lead scoring, routing logic, and SLA governance. Built and maintained GTM playbooks, rules of engagement, and best-practice documentation adopted across sales and marketing teams. ▸ Revenue Operations & Pipeline Management — Built unified pipeline, funnel, and attribution dashboards providing real-time visibility into MQL → SQL conversion, channel ROI, and account health. Led weekly and monthly business reviews — from data synthesis to executive narrative — for senior sales leadership. ▸ Client Activation & Account Management — Managed end-to-end onboarding and activation of enterprise accounts, drafting proposals, pricing structures, and SLA agreements. Acted as the primary cross-functional liaison between clients, sales, marketing, and the internal tech team. ▸ Process Improvement & Automation — Automated reporting workflows using Power Query, reducing manual workload by 40% and improving SLA adherence across the team. ▸ MarTech & Vendor Management — Managed relationships across 6+ data and sales tech platforms including ZoomInfo, Apollo, GlobalData, LinkedIn Sales Navigator, HubSpot, and Salesforce. Skills: Revenue Operations · Sales Operations · GTM Strategy · Client Activation · Account Management · HubSpot CRM · Salesforce CRM · Power BI · ABM · Lead Lifecycle Management · Pipeline Governance · SLA Management · Deal Structuring
Radiant Systems is a technology services organisation providing IT staffing and managed services to enterprise clients across India. In this role, I managed the full enterprise sales cycle — from prospecting and C-level engagement through to proposal development, deal structuring, SLA negotiation, and account renewal — for a portfolio of large enterprise accounts including OpenText, MicroFocus, Capgemini, and Tesco. Key contributions: ▸ Enterprise Account Management — Served as the primary relationship owner for key enterprise accounts, managing all commercial and operational touchpoints including contract renewals, escalations, and executive stakeholder engagement at CIO level. ▸ Deal Structuring & Proposal Management — Drafted and negotiated proposals, pricing structures, and SLA agreements for complex SOW engagements — maximising contract value while managing risk and client expectations. ▸ Revenue Growth — Identified and executed upsell and cross-sell opportunities within existing accounts, consistently growing account value through structured commercial conversations with senior stakeholders. ▸ New Business Development — Conducted outbound engagement to develop new client relationships — managing the full sales cycle from first contact through to signed agreement. Skills: Enterprise Account Management · Business Development · Deal Structuring · Proposal Writing · SLA Management · B2B Sales · Client Relationship Management · Upselling · Cross-selling · CRM
New client acquisition Managing Key Clients/New Client Acquisition/Client Relation & Operations for Bangalore branch leading a 3 recruiter’s team. Develop professional relationships with client, meetings them on regular basis for smother operations. Facilitate the end to end Permanent & Contract recruitment across Technology and Non-Technology areas of the client, ensuring timely fulfilment with high quality candidates. Review resumes for quality, monitored rates and mark-ups. Upon finding a resource: extend offers, negotiate rates, confirm acceptance, facilitate management approval and oversee on boarding process Ensure timely Service as well as collections from the clients within the stipulated credit period while managing the Delivery system of the company and maintaining smooth operations. Streamline the customer service response time. Develop positive and professional relationships with client, facilitating regular meetings. Attended Conferences/Seminar/Workshops and networking with people from Associations. Client Empanelment/Negotiation/Agreement Conduct JOBS ON WHEELS for Brand Promotion and HEAD Hunting activity. Maintaining reports based on both existing and new clients/requirements using CRM tools & Trackers
Corporate Relations Client Engagement Vendor Management Business Development Lead Generation