Reston, Virginia, United States
Assessed animals' health and well-being and ensured welfare remained paramount Engaged animals with physical activities including walking, playing, and comforting Maintained leadership over multiple animals simultaneously, taking care of their individual needs Supervised placement with households that were compliant with the well-being of animals
Proficient in resizing sterling silver rings and bezel setting with high attention to detail Knowledgeable in casting, mold-making, and finishing processes for production designs Expertise in polishing and buffing to ensure flawless finishes on all pieces Proficient in finishing casted production pieces Expertise in selling high end, custom jewelry Worked closely with customers to ensure complete satisfaction of their purchase
Acted as the subject matter expert for all collections and cash/warehouse lender wire instructions, providing guidance and ensuring compliance with internal and GAAP standards Trained new employees on the cash processing and collections workflows for cash/warehouse lender payments, streamlining the onboarding process Created daily payment worksheets of incoming and outgoing cash, overseeing timely processing by junior staff Approved and authorized new or updated ACH payment instructions to ensure seamless transactions Reviewed and approved payment processing, including checks, wire transfers, and ACH payments Conducted final reviews and approvals for daily cash reconciliations, maintaining the integrity of financial records
Developed and implemented new collections procedures, driving a significant reduction in outstanding balances on accounts aged 90+ days, achieving an all-time low ($10M to $150k) Processed daily payment worksheets for fees and credits across multiple business lines, ensuring accuracy Managed end-to-end payment processing, including checks, wire transfers, and ACH payments Investigated and resolved unapplied or misapplied payments, reducing outstanding balances on aging reports Performed daily cash reconciliations, ensuring all cash receipts were accurately balanced with internal records
Utilized Salesforce to efficiently track and manage the setup/update of customer payment instructions, monitor account statuses, and track past-due notices Prepared and distributed monthly billing statements and supporting documentation for key clients Processed incoming ACH and wire transfers, verifying payment instructions to ensure timely receipt of funds using PeopleSoft Ensured customer funds are correctly distributed to appropriate counter-parties and mitigate issues Distributed past-due notices and maintained positive customer relations to resolve account delinquencies promptly Assisted with department audits, performed user acceptance testing, and helped implement system improvements
• Evaluates, reviews, and prices merchandise for retail market • Negotiates loan terms with clients • Discusses and explains loan terms to clients • Receives loan payments from clients and routinely reconciles accounts • Maintains accurate record-keeping & filing • Performs background checks • Collaborates with law enforcement to identify stolen merchandise • Communicates with customers and provides directions to remedy problems