Kaitlin Orozco

Regional Human Resources Director at gategroup

Chicago, Illinois, United States

About

Experience

  • gategroup (9 yrs 8 mos)
    • Regional Director, Human Resources, US Operations
      Jul 2021 - Present · 5 yrs

      I serve as Regional Human Resources Director for U.S. Operations at gategroup, where I lead HR strategy across a large, complex network supporting approximately 9,000 employees. I am passionate about building strong, capable leadership teams and creating an environment where people and operations thrive together. I lead a team of HR leaders across the U.S., focused on driving retention, strengthening leadership capability, and elevating the employee experience. My approach centers on modernizing how HR operates, leveraging data, simplifying processes, and bringing practical, people-first solutions that support frontline teams and business growth. I take pride in being a trusted partner to leaders, helping translate strategy into action and building a culture of responsibility, development, and performance.

    • Director, Human Resources
      Nov 2016 - Jun 2021 · 4 yrs 8 mos

      As Human Resources Director in Chicago, I supported a complex, unionized operation during a period of significant workforce and operational challenges. I played a key role in strengthening leadership effectiveness, addressing retention and engagement gaps, and driving greater consistency in performance management and employee relations. By taking a hands-on, partnership-driven approach with operations, I helped stabilize the workforce, improve accountability at the leadership level, and elevate the overall employee experience.

  • Regional Human Resources Manager at Waterton
    Jul 2016 - Nov 2016 · 5 mos

    As Regional Human Resources Manager at Waterton, I supported multiple sites across the region, partnering with operational leaders to drive consistency in HR practices and strengthen overall workforce effectiveness. I supported leadership teams on employee relations, performance management, and talent development, while helping standardize processes across locations. I also played a key role in supporting acquisitions, helping integrate new teams and align people practices to ensure smooth transitions. This role strengthened my ability to operate across multiple sites, influence diverse stakeholders, and balance strategic priorities with day-to-day operational needs.

  • gategroup (3 yrs 8 mos)
    • Human Resources Manager
      Sep 2015 - Jul 2016 · 11 mos

    • Regional Senior Human Resources Generalist
      Mar 2015 - Aug 2015 · 6 mos

    • HR Generalist, LOA Administration
      Nov 2013 - Feb 2015 · 1 yr 4 mos

  • Administrative Support, Fraud Investigations at Illinois Department of Employment Security
    Jan 2007 - Dec 2012 · 6 yrs

  • Human Resources Assistant at Eastern Illinois University
    Aug 2009 - May 2012 · 2 yrs 10 mos